Question about Samsung RB2155 Bottom Freezer Refrigerator

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Refrigerator will not cool

My refrigerator has worked perfect for a year and a half, we have had no recent power loss or anything, and I just noticed that the things in my fridge are not cold and the things in the freezer are beginning to melt. The temperature controls on the outside of the fridge show the correct temperatures (38 for fridge -3 for freezer) and the child safety lock is on so that the temperatures cannot be changed. I called Samsung, they told me to reset the fridge by unplugging it for 30 seconds and then plugging it back in. That worked - the fridge began to cool as well as the freezer and cooled down to the correct temperatures. Then it shut off again - i reset it again, it cooled down again, then broke again -- I have now reset it 4 times in a 48 hour period and have a maytag guy scheduled to come fix it, but wondered if there is something i can do so that i don't get charged with their fee.

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Re: refrigerator will not cool

No there a is nothing you can do, they gonna change a card, and charge for the card and the job,now check for waranties maybe the card is on waranty...good luck

Posted on Aug 11, 2006

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