Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

Open Question

Officejet 6500 offline

The printer won't print and control panel shows offline.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 16 Answers

SOURCE: printer status says offline, and we can not print on laptop

Hi!
If you're offline with the printer, you definitely won't be able to print.

I'm assuming you're using Windows XP here. Most Windows products will be similar...

On the laptop, click on the Start button, then Settings, then Printers and Faxes. Find your printer in the list, right-click on it and click "Use Online" or uncheck the "Offline" box.

Good luck! Remember to rate the solutions!

Posted on Aug 10, 2009

nalin_elliot
  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

  • 55 Answers

SOURCE: new hp 6500 officejet printer, cannot print checks

This is actually a quick books issue that they blame on the printers
here are the follwing steps to resolve the issue
Quick Books (2009) qbprint.qbp file change
doc&settings\allusers\appdata\inuit\quickbooks
rename above mentioned file to qbprint.old
if its an erlier version of quickbooks ie. 2006, the file path is then: doc&settings\programfiles\inuit\quickbooks then look for the file and rename it
Here is the website from intuit that acknowledges the issue
http://support.quickbooks.intuit.com/support/Pages/KnowledgeBaseArticle/1006446

Posted on Apr 27, 2010

SOURCE: I cannot use my printer wireless(officejet 6500),

Download HP Print Diagnostic Utility -
from the following link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-86318-1&lang=en

--
There should not be any check mark next to pause printing and use printer offline
Open Printers and Faxes folder
Right-click the name of the product, and then click Open .Click Printer .
Check the printer queue menu - look for pause printing and use printer offline items - there should not be any check mark, click to clear them

Posted on Nov 03, 2010

Soak11
  • 1 Answer

SOURCE: hp officejet 6500 wireless printer won't print

go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

Posted on Nov 26, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printers says it is offline


hi,
Being 'offline' means there is no communication between the printer and your PC.
To change it to 'online' try the following:
  • On the start menu,go to printers and faxes and check out installed printers.
  • Double click on your printer and a window pops up.On this window go to printer on the menu bar and uncheck 'use printer offline'. Try printing now.
  • Still offline?
  • Uninstall the printer[make sure you have installation disk]
  • Unplug the printer from power and your pc too.
  • Plug them back after a few minutes and start installation afresh.
  • After installation restart your pc.
  • Now print!
Worked for me,hope it works for you!
THANK YOU!

Sep 20, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

MY PRINTER IS OFFLINE AND I CAN NOT GET IT ONLINE


Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

Aug 12, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Won't print...says printer is on pause


Hi,

According to your problem, first check the printer settings. Go to the Printer and faxes wizard in control panel. Right click on printer, if you fond there Resume printing then click on it. It will make printer working. Then reboot the printer and the system both. If it doesn't help you then there is the problem of printer software. Reinstall printer driver/ software again and reboot the both.

Jun 21, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

May 17, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

The printer shows as offline. I can't shut it down. The power button is flashing.


Localize the printer in the system=Control Panel,when there right click the printer and select online.

Mar 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My printer's offline - how do I get it online


click the start menu button located at the left lower side of your monitor then click the control panel button then click the printers and faxes button then click the HP Officejet 6500 button then simply right click your mouse then a comment will appear then click the use printer online..thats it..

Mar 06, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Hp officejet 6500 wireless printer won't print quickbooks checks


go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

Nov 26, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I cannot use my printer wireless(officejet 6500), it's saying it is offline but works with USB cord. I have reloaded software several times.


Download HP Print Diagnostic Utility -
from the following link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-86318-1&lang=en

--
There should not be any check mark next to pause printing and use printer offline
Open Printers and Faxes folder
Right-click the name of the product, and then click Open .Click Printer .
Check the printer queue menu - look for pause printing and use printer offline items - there should not be any check mark, click to clear them

Nov 03, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP officejet 4300 series stopped printing and shows that it is offline. How do I get it back online?


To get back online of your printer, go to Control Panel and Select Printer & Faxes then OPEN.
A list of Printer is on the browser, point the printer with your mouse then right click on your Printer HP OfficeJet to select Printer Offline and click it to go back Printer Online. Good luck!

Aug 04, 2009 | HP Officejet 4315 All-in-One Printer

Not finding what you are looking for?
HP Officejet 6500 Wireless All-in-One InkJet Printer Logo

Related Topics:

239 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...