Question about IBM Infoprint 1352 Laser Printer

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Close door or insert cartridge sensor not working.

We keep getting this error message " Close Dorr or insert acrtridge" when that is not the problem. Somehow the sensor is failing. IS there a way around this?
Thanks.

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  • raboomdie Oct 26, 2008

    I work at a high school and we can't get it to print because the message says "close door or insert cartridge". We used to duct tape the right side of the door to make it extra tight and the message would go off. Now nothing is working and I can't find a schematic or owner's manual to figure out how to fix it.

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You will need to replace the sensor.

Posted on Jul 24, 2009

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Printers & Copiers

1 Answer

Hp4355 print catridge error


Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..

Apr 28, 2012 | HP Officejet 4355 All-In-One InkJet...

1 Answer

C4480 74xl


>Remove print cartridges, >Switch off the machine..>Remove power socket>Wait 10 to 15 mts, >Clean the cartridge & printer contacts. >Switch on the machine wait till message appears for the cartridges>Insert mono cartridge close the access door, check for the message>Insert color cartridge close the access door, check for the message> no error message.. diagnoses end> any error during the cartridge loading replace particular cartridge
.

Dec 27, 2011 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

Error 1203


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 21, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

My printer says error 1203 catridge error...can you help me with this...I can not find my owners manual?


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:
1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 18, 2009 | Lexmark C533DN InkJet Printer

1 Answer

Displays Error Code 1203 - What is that? User Manual is lost.


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

May 05, 2009 | Lexmark X7170 All-In-One InkJet Printer

1 Answer

My printer dont want to print


The error 1203 error message on the operator panel could indicate a problem with one of the ink cartridges. Please follow the steps given below:

1. Please make sure the All-In-One is powered on.
2. Pull the control panel towards you, and then open the cartridge access door. The print cartridge carrier moves and stops at the loading position.
3. Pull the old cartridges towards you, and then lift them out.
4. With the cartridges out of the printer, shut the access door and the control panel.
5. Power the printer OFF and then back ON.
6. Please check the operator panel to see if the same error has returned or if a new message has appeared.
7. If the message displayed is 1203, there is something wrong with the printer hardware.
If the message now displaying is Cartridge Missing, do the following:

1. Reinstall the cartridges into the printer.
2. Insert the color cartridge in the left carrier. Insert the black cartridge in the right carrier.
3. Push back firmly on the cartridges until they snap securely into place.
4. Close the cartridge access door, and then close the control panel.
5. If the 1203 message is still present on the operator panel, you need to insert one cartridge at a time to determine which cartridge is producing the failure.
6. With one cartridge in the carrier, close the access door and control panel.
7. Please check the operator panel. If the 1203 error is displayed, this cartridge is the defective item. If the Cartridge Missing message is displayed, the second cartridge is producing the failure.
8. Please replace the defective cartridge.

Apr 12, 2009 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

Close door or insert cartridge


check in your backside of printet any paper jam
pull that paper thats it.
also pull the cartridge and refix again it

Sep 30, 2008 | Lexmark T642 Laser Printer

1 Answer

Door error message


you may have a broken cartridge lock or door sensor. remove all the toner cartridges. then open and close the door and watch for 4 white hooks that open and close on the right interior of the machine where the cartridges are installed. if three of the 4 open and close with door then the one that doesn't is your broken lock. if all 4 work then you have a broken door sensor. Good luck.

Aug 10, 2008 | HP Color LaserJet 2600n Printer

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