Question about Brother Office Equipment & Supplies

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My Brother Fax MFC 8300 is printing a solid black line down the side of each Fax sent. Also if I make a copy it also has the line down the entire left hand side of the copy. We have replaced the old toner cartridge but this did not help.

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  • BrideV Oct 24, 2008

    How do we clean the unit?

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3 Answers

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Open it up, and wipe down the surfaces. but make sure it is powered off, and not hot either..use a soft non hairy towel for this.. no paper towels..

Posted on Oct 24, 2008

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Hi

Clean the cartridge head and the cartridge holder also..

And then try it..

thank you

Posted on Oct 24, 2008

  • Thafa Oct 24, 2008

    Hi

    just using wet pure cotton cloth..

    thank you


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Hi there...

if there was a lines bands on the paper trace. try doing a print cleaning on the unit..

Posted on Oct 24, 2008

  • micromaster
    micromaster Oct 24, 2008

    if the cleaning did not solve the problem, try to check the thermal print roller; could be disalign due to paper jam, or the thermal roller is defective.

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1 Answer

2" black band prints on right-side of every page


print a report, any report, from your control panel. if it looks good and your band is only on copies and transmitted faxes, that would be your Contact Image Sensor going bad. its located under your document feeder and looks like a sinny piece of glass that runs left to right.

hth,
razors

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1 Answer

Copies are being printed with a line vertically down the side of the page. Only happens when copying using the hopper.


If it's a thin, sharp line, it's just a blob of ball-point pen ink on the scanner glass. Lift the lid, and you'll see the narrow strip of glass that the scanner uses when you feed a document through the feeder. Clean that with a rag dampened with window cleaner, or, better yet, alcohol. Even a dot of ink too small to see will show as a solid black line on anything you copy, scan, or fax via the doc. feeder.
Don't use so much cleaner that it runs under the glass.

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MFC 8300 Laser Printer: do i receive anything after i send a fax?...


Only if you have set the fax options to automatically print a sent item/transmission report. Otherwiase you will receive nothing unless the person or company you sent a fax to decides to fax you back.

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1 Answer

A Solid black line down the left side of the page


It could be 2 things...

1. Your scanner glass is dirty...open the doc feeder and clean the glass. probably Wite-Out.

2. A segment of your scanner assembly lamp is burned out. Not good, uneconomical to repair.

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95% of copy or sent fax black


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try moving the small blue slider on top of the drum cartridge side to side 10 times.

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BROTHER MFC 7420 PRINTER SOLID VERTICAL LINE...


Open te lid and look at the glass. You have dirt or white-out or something on the thin strip of glass to the left. Clean that glass!

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1 Answer

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One of 2 things going on here.
If it is in the same spot all the time on sent faxes.
There could be some contaminant on the scanner glass, Some toner, white out or a piece of paper blocking it.
With as wide as it is, that is not likely.
I would think with it being that wide, once section of that scanner CCD assembly has failed. That would need replaced and probably pretty costly.
As was asked above. Does this problem occur in copy mode and does it repeat when you print out a report.

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