Question about Computers & Internet
If you have the installation disk, uninstall the printer completely from the controll panels add/remove programs section. also check start -settings - printers & faxes - and uninstall it there if it still shows after you get done in the controll panel.
make sure it's connected, restart the computer and put in the install cd, follow the prompts.
if you do not have the cd, go to HP's website and download the appropriete driver to your desktop , so you can find it when you need it.
Regards, and thank you for using Fixya.
Posted on Oct 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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