Question about Samsung Washing Machines
Error code nd
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Posted on Jan 02, 2017
This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,
Posted on Feb 14, 2009
"ND" means "Not Draining". I have the same washer, and when I get this problem, it's usually because I've tried to wash something that is causing over-sudsing (like a bath robe that was previously washed in an inefficient washing machine which left a lot of soap behind).
I find that turning the machine off, then selecting "Rinse and Spin" works. I suppose if it's a serious Not Draining problem, it could be that the drain hose is clogged somehow -- start by making sure they're not kinked.
Posted on Oct 04, 2009
Hello there and welcome to fixya
From what you're describing it sounds like the drain pump is blocked. The nd error code indicates "no drain". If the unit can't drain it won't spin. You're going to have to slide the washer out far enough to remove the rear panel; be careful not to damage the floor. Once you get the rear panel off you will see the pump. Be sure to have plenty of towels & a small container to catch water. I am sending you instructions from the service manual to remove and replace the pump. Another possibility is the drain line is blocked or something is stuck in the tub to pump hose.
Posted on Nov 05, 2011
Tips for a great answer:
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How to fix a Samsung Washernd washer error code. You can make this repair your self and in most cases without parts. Let me explain what the nd on a Samsung washer control panel means exactly. The nd error code stands for No Drain. When this washer error code comes up the washer will not spin either.
To fix this issue you will need to slide the unit forward to access the pump if there is no access panel on the lower front. If the clean out access panel is on the lower front bail the water from the washer and twist the filter head counter-clockwise. If the front panel does not have the access panel the washer will need to be slide forward. With the washer pulled out the back access panel can be removed. With the panel removed, the drain pump will be visible. Remove the two hoses on the pump followed by the two 7/16 bolts that mount the pump down. With the pump off, you can now remove the debris inside.
Nov 10, 2012 | Samsung WF337AA Front Load Washer
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Mar 20, 2012 | Samsung Washing Machines
Hello & Welcome to FixYa
ND error in your Front Load washer indicates no drain issue. To start with check the drain hose for any clogs and try cleaning it, then check restriction in drain pump assembly or loose wire at the pump. Please get back to me if you have any other questions.
Apr 13, 2011 | Samsung WF328AA Front Load Washer
Mar 27, 2011 | Samsung WF206ANS Front Load Washer
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