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Onn wireless mouse stopped working

My Husband and I bought our daughter a new laptop ( acer ) for Christmas and a new wireless mouse ( onn ) which worked fine untill we changed the batteries. Can anyone tell me how I can fix this problem LOL! These are the things I have tried.....took the batteries out and replaced them,took the piece out of the USB port and relaced it, turned the mouse off and back on, turned the mouse off and back on then hit the connect button, held the connect button down for a few seconds and a few other combinations of the things mentioned above. Is there anything I have overlooked? Thank you in advance!!!!

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Make sure the batteries are inserted correctly and have charge
make sure the usb device is properly inserted
make sure you turn the mouse on depending on type/brand of mouse it will vary it could be a button or switch on top bottom
or you might use the safe mode option


restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer then if your mouse works

click start right click on my computer select properties device manager control scroll to mice and pointing devices you might see a yellow question/exclamation mark? ! or a red X right update driver
W7
hope this helps

Posted on Feb 13, 2012

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Posted on Jan 02, 2017

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