Question about Ricoh Caplio RZ1 Digital Camera

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Error message- lens not opening

Camera focuses on picture for a couple of seconds and the comes up with an error message , it also makes clicking noises and the lense will not open.

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SOURCE: ricoh caplio digital camera


Problem of lens not retracting fixed in one day by general camera serviceman. He said a part was broken and has fixed it without access to genuine parts.

Posted on Apr 29, 2008

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SOURCE: camera lens won't close says error 00000

Same problem as everyone else and I do believe it's a design flaw. I bought mine in Japan 10/06 and came back to US, used it for 2 months and lens jammed while I was taking photos outside (desert). A wind blew by and easily jammed my lens... Auto focus kept trying to focus on a piece of dust in the lens and eventually got stuck. Sent camera to CRIS camera to fix and they honored my warranty once. I sent my box with instructions and very clean (Like new when bought) and camera was fixed fine but box and instructions came back like it's been crapped on... Couple months later, same problem with jammed lens, and eventually the error message like everyone else. This camera is so fragile, it should only be used inside a clean, non-dusty environment (like inside a lab?) I hope Ricoh US will give me a new R8 too but highly doubt if they'd do anything for me at all... A very nice looking doorstopper for now...

Posted on Jul 31, 2009

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SOURCE: when i turn the camera on the lens wont come out

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jun 22, 2010

  • 6831 Answers

SOURCE: error message 30-02-29


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.


Posted on Sep 27, 2010

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Fuji finepix s3100has no power even with new batteries

I have this problem also with Fuji Z90 model.
Problem is fixed and focus now working ok.
Camera is fall down and after when camera was started giving sound click click from focus big motor and error on screen Focus error
Focus ( lens ) was open ( small cover on top bellow sticker ) Small "snail" gear is taked out . Two sliding segment adjusted for focus ( upper full up and lower full down - beware about spring inside below this focus pins )and snail is inserted back. Camera started and focus start working. I need to make small adjustment . Reason when camera is started picture is not clear and before using camera i need to do full zoom in and back zoom out. After this picture is crystal clear and all working ok.

Dec 17, 2012 | Fuji FinePix S304 Digital Camera

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Getting an zoom error on my fuji film finepix z90, what can i do?

Lens errors (zoom errors on Fuji's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Jun 25, 2011 | Fuji FinePix S304 Digital Camera

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E:61:00 error

E 61 00 Difficult to adjust focus Inspect the lens block focus reset sensor
E 61 10 Zoom operations fault Inspect the lens block zoom reset sensor
E 62 00 Steadyshot function does not work well. Inspect pitch angular velocity sensor
E 62 01 Steadyshot function does not work well. Inspect yaw angular velocity sensor

The simple solution to fix that error message was to the let the lens fully extend and give the lens a good whack. Possibly this error message for this means, that the auto focus motor was past the maximum set point.

This may sound crazy and this has not happened since I did this but here is what I did to get rid of that error message. I have not had that problem since but here was my steps:
· Turn the camera off
· Hold the camera face down over a hard surface (Like you are going to take of your desk) with only about half an inch above the surface.

OR reference the video files below for an alternate method.
· Turn the camera on
· Let the lens extend into the hard surface, don't let it extend all the way. Mine retracted slightly and then tried to extend again (let it extend the second time).
· Lift the camera away from the hard surface and notice that the error message is gone.
· Take pictures of your favorite things.

Here is the first alternate method (AVI format)
Here is the second alternate method (AVI format)

Good luck.

May 03, 2011 | Digital Cameras

2 Answers

When I turn my camera on, the lens comes in and out while making a weird sound... It does this for a couple of seconds then states on the display to turn the camera off then on again. It will still let...

I'm sorry that the lens of the Camera is not working and the Camera is displaying "Turn off and ON" message. Please click hear to view the information about the issue. Please click on the sub link on the page to get the instructions to perform the power resetting. If the issue persists after Power resetting, service is required.

Please click hear to locate your nearest Service Facility for the Camera.

Thanks for understanding. Please let me know if you require any clarifications or additional help.

Apr 30, 2011 | Sony Cyber-Shot DSC-S40 Digital Camera

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I have a nikon d90,when i pressed shutter button ,it is giving err message then i press second time it is not giving err message but not taking the photo.

This is an indication that the camera is not "talking" to the lens correctly. When you press the shutter button, the camera tries to focus, set light levels, and then shoot the picture. If it can't focus or set F-stop and shutter speed, then it can't shoot the picture and gives you the error indication. SO
1. You need to make sure the lens is an automatic lens capable of working with the D90. 2. You can take the lens off and back onto the camera a few times in case its a dirty contact issue or just didn't seat correctly. 3. Set the D90 to manual and make sure you move the AF selector on the front to M. Then you would manually adjust all the settings. That should take the auto-coupling out of the picture (pun intended)
4. If it still shows error when in total manual mode, there may be something wrong in the camera itself. Before giving up, do a total system reset on the D90 (I assume you have the manual).

Nov 15, 2010 | Nikon Digital Cameras

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When I press the on/off button to open my camera a message appears stating 'Lens error' and the lens automatically opens and closes a couple of times before closing so I cannot take any photographs. How...

Most likely the focus is stuck. Could be sand or some dirt inside focus gears. They're very small for these lens which are used in many Nikon, Olympus, Casio and other cameras so even one small piece of sand can block the focus system. The only way to fix it to take the camera and lens apart and clean it. 

Sorry for the bad news. I repair cameras every day and you can trust me - I know what I'm talking about.


Sep 23, 2009 | Nikon Coolpix S210 Digital Camera

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I had same thing. I took camera to bits and still didn't work. Then one day just before throwing it in the bin with batteries in and lens extended, I grabbed the outer ring (bigger part of lens near the body) and pulled it out a little further. I think there was a slight click then the red light turned green and everything was back to normal. Maybe I was lucky,but its worth a try because it definitely worked for me. Cheers John

Oct 21, 2007 | Fuji FinePix A310 Digital Camera

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