Question about Toshiba CN35F95 35" TV

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Large black box blocking most of my picture

There is a large black box blocking most of my picture when I use video 1 or video 2 outlets. The front (video 3) outlets display the full picture only when using video games - when plugging in the cable or DVD player, this option also has a black box blocking most of the picture. The sound is fine, and the edges of the picture (around the box) are sharp and clear.

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Put the close caption off

Posted on Oct 24, 2008

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1 Answer

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Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.

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Your set in in closed caption mode text 1....Go into your menu and un-do the closed caption mode.

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Go to menu then video menu turn off caption. now this should stop black box in middle of picture.if not under video look in pip menu turn off.

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1 Answer

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I have a Sharp Tv that had the same problem with a large brownish or black square right in the middle of the screen. It only left about an inch around the edges that you
could see the picture moving in behind the big black block or square.I have DISH sat-elite and the book recomending that I check and see if the "caption settings" were on
or off. They were on. I turned the caption settings off and the large square diappeared.

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