Question about Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
The only way to reset the image unit drum is installing a new one. The new image unit has a fuse which once blown it resets the counter on the machine. You can call www.iteminconline.com I have their information in my ad place. They are good techs. I once called for a 7300 image unit reset and they said it was almost the same as a 2135 and they gave me this information. well goodluck.
Posted on Jul 24, 2009
The image unit can be reset.
This is done by use of a small program that Xerox certified engineers use. The process is really simple and only takes about 30 secs, if you have access to the program ( I do... :) ) It can also be used to reset transfer belt life etc ....
Posted on Mar 07, 2010
SOURCE: Dear support hi! I need
Solution : Replace the Imaging Unit
The life of the Imaging Unit is approximately 20,000 pages for black and white, or 12,500 pages for color. When the life span of the Imaging Unit has expired, the Smart Panel program window will be displayed on the computer, indicating the unit needs to be replaced; otherwise, your printer will stop printing.
WARNING: Some parts inside the printer may be hot when the printer is powered ON, or after printing. Be careful not to burn yourself when working inside the printer.
To replace the Imaging Unit:
CAUTION: Do not use sharp objects, such as a knife or scissors, to open the Imaging Unit package as this could damage the surface of the unit. Be careful not to scratch the surface of the unit.
Do not expose the Imaging Unit to light for more than a few minutes. Cover it with a piece of paper to protect it, if necessary.
NOTE: Each LED on the Control Panel blinks red in a repeated order. Wait for about three minutes for the printer to reach a 'Ready' status.
NOTE: If there is a cracking sound, re-install the Imaging Unit.
Posted on Oct 30, 2010
There is a snippet on the Xerox website to solve
imaging unit recognition problems, link below.
Usually this problem only occurs if the NVRAM has been reset or the engine
board has been replaced without backing up the NVRAM.
You can download the snippet to your printer through Centreware or by
downloading the 'File Downloader' utility from the same page above.
Hope this helps.
Posted on Jan 22, 2011
SOURCE: How do you reset image
1. Enter Service Mode by pressing [MENU] [#]    
2. If you do not see the Tech Mode menu press the menu button again. (You need to enter the key sequence quickly.)
3. Select Tech Menu
4. Select DataSetup
5. Arrow to Clear Counts and press Enter
6. Enter Password 1934
7. Arrow to desired counter and press Enter.
The display will show Clearing Counts and then return you to the Tech Menu. Press exit several times to exit the Tech Menu and then power cycle the printer.
Posted on Mar 01, 2011
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