Question about GE XL1800 1100 Watts Microwave Oven

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Turn table table no longer rotates-is that an easy fix?

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  • CharlieGjr Nov 10, 2008

    I'm told the turntable fix is simple & the part costs under $40, yet no one will say how to do it. A service call quote to come to my mountain home is $120 --before we even get to fixing the problem. If this is simple, please give up the answer.

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  • GE Master
  • 19,396 Answers

See the following suggestions from Repairclinic:

The carousel won't turnAlthough the carousel is usually driven by a small motor that's unrelated to the heating function of the microwave, the microwave cabinet needs to be opened to repair it. So we recommend that you seek the assistance of a qualified appliance repair technician. Inspect the plastic drive coupling that the tray sits on, as well as the ring-and-roller assembly, to make sure that they're working properly.




Posted on Oct 24, 2008

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Posted on Jan 02, 2017

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The rotating table in a microwave shouldn't be getting warm unless something is sitting on it and transferring heat to it. The chamber should not be left empty when the microwave is running. The motor that drives the table is of very low mechanical power but should be able to handle about any load it must. I suggest you remove the glass table, the ring on which it rides, put a cup of water in the chamber and turn it on. Look at the drive spindle that engages with the table when installed. If it isn't rotating 9should be easy to see) then the motor is defective which is highly unusual to see one fail. If the spindle is clearly not moving, then I recommend replacing the whole unit since while the part isn't expensive, the labor cost would likely make the repair uneconomical.

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Whirlpool model number MH7140XFB no longer heats


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My food no longer rotates while cooking,and it makes a clicking noise.


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Microwave rotating assembly jumps up and stops turning.


I would bet the arm ("ring assembly") is either worn or warped from heat? and is not meshing well with the motor shaft or glass tray.

That is part number 4351W1A003A and you can get it for only $6.30 (compared to over sixteen via Sears) from Tritronics.

The motor is part # 6549W1S018C and if it's the culprit, you can get that for $24.84 from Tritronics, compared to almost thirty-two from Sears.

You should look again and see how loose the arm is on the shaft and which might be worn or warped or out of perpendicular. I think that one of these is the problem.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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My Kenmore Elite Microwave model # 721-66469500 turn table stoppe


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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1 Answer

Sharp Microwave turn table turning irregualrly


You can see and hear a YouTube video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can probably find an exploded view and order parts by entering your model number here: http://www.searspartsdirect.com

Sharp parts are usually less expensive when ordered from Tritronics at http://www.wehaveparts.com

We're happy to help and we appreciate your thoughtful rating of our answer.

Jul 09, 2008 | Microwave Ovens

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