Question about Dell 926 All-In-One InkJet Printer

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Dell 926 all-one inkjet printer

Printer says clear paper jam,but theres no paper in printer

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  • Anonymous Dec 18, 2008

    the printer is saying that there is a paper jam but there is not paper.

  • Anonymous Mar 26, 2014

    can not delete whats in queue

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  • 2,035 Answers

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


Good luck...

Posted on Oct 24, 2008

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