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Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
On your computer, go to Start
menu.
Go to Programs.
Go to Lexmark 3600 Series
folder.
Select Lexmark Solution Center.
From the Maintenance tab, select Clean to fix horizontal streaks.
Your printer will then print a page forcing ink through to clean the print
cartridge nozzles.
After printing the test page, try to print a document again to
verify that the problem is fixed.
If it prints a test page properly, how could the print cartridges be jammed? That doesn't make sense.If it prints a test page properly, how could the print cartridges be jammed? That doesn't make sense.
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Solved: I can hear it printing, but the paper is blank when it's finished. ... Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed · Highlight · Print · Report ... green checks say every thing is good to go, but the test print comes out blank,. ... Reinstall the cartridges into the product, and then gently close the cartridge door.
Check
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
Check
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
Reduce
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
Replace
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
Replace
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
Remove
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
they print.
Press
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
"Machine Error 50" (or "Unable to Print") indicates either a simple problem such as a paper or part of a paper stuck inside the machine, which of course is solved by opening the machine as much as possible and remove the reason for the jam.
However, if that doesn't work, the error is mechanical, and there isn't much you can do. If the message comes back right after turning on the machine, you'll have to have service performed on the machine.
Are you saying that the printer prints in B&W but not in color, or only that it will print a test page with B&W? It might be that the color ink cartridge is dry.
Normal
0
Normal
0
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Can you do a simple color or b/w copy job? If yes, the ph is OK and you might have to reinstall the drivers (delete before that the old ones).
If you cant see any copy job (blank paper) you should change to original carts and run the manual cleaning procedure twice. Wait a few hours an try to do the printing again. You might have to run the cleaning procedure twice again!
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