Question about Candy Washing Machines
After some research I think it's the bearings gone on my machine but after checking every washing machine spares website I can find I still can't find a part. Does anyone know if it is even possible to replace the bearings on this model or do I need a new machine?
The manufacturer, "Candy Products" http://www.candy-domestic.co.uk/about_us/Default.aspx is more likely to provide an authoritative answer than anyone else. They seem to manufacture their own machines, answers based on experience with other makes and models are of no value to you in regard to this question.
the foregoing aside, what one man has made, another man can also make, or repair. It is extremely unlikely that Candy paid to have an exotic one of a kind bearing made for this washer. However, even if the bearings are a common industrial part, that doesn't mean that removing and replacing them is easy or cost efective, or even the cause of the noise.
Unless you have more expertise than your question implies, perhaps you should ask to have a Candy repairman diagnose the noise and if your diagnosis is confirmed give you seperate prices for the bearings and the installation of same. From that you can discern how long the professional repairman familar with the machine would require to do the work, and you should double or triple it to estimate how long it will take someone unfaniliar with the machine to do it
Posted on Feb 12, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
If you washer is noisy,
Good luck !!!
Posted on Jul 14, 2009
Depends on where it's coming from. One thing you can check are the water inlet hoses. If they're not on tight enough, or the threads are crossed and there isn't a seal, water can run down the back, and through any openings on the back panel onto the floor. Another possibility is there's a leak from the drain pump, or the hose connecting the tub to the drain pump. Your best bet is: CONTACT THE MANUFACTURER!! It is brand-new and under warranty.
Posted on Dec 14, 2009
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 17, 2010
Hi from retired Englishman in SW France,
If you are saying that the door will not lock there is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor requiring a service engineer's attention I suggest ;-0(
If the door is not unlocking at the end of the cycle I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
Posted on Jun 24, 2011
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