Question about HP Compaq Business Notebook NX9010

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Hi the keyboard on my msi isnot resonding only but u can get it on safe mode

My daughter spilt shapoo on it but everything else is working except it wont let yu type but it will let me on safe mode but carnt move the arrows cant type anything at all

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Change the k-board.

Posted on May 19, 2012

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Posted on Jan 02, 2017

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SOURCE: starts up then goes to safe mode screen cant get

Sounds like an infection. Your best bet is to start it and keep pressing F8 for safe mode. Once in there do a restore point. If that fails im sorry to say it may be a complete reinstall with a disk...Hope this helps....

Posted on Nov 17, 2009

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SOURCE: hi,my keyboard has stopped working-haven't spilt

Please visit and follow the steps outlined to see if you model is on the affected list, as it could be eligible for a free motherboard replacement (2 years after warranty expires) to resolve the defective video card issue. Contact HP Support and if they say no, check out the site for other useful information regarding this Globally known issue with nVidia and HP. Pay close attention about steps to take when dealing with an HP Case Manager.

Posted on Jan 15, 2010

Testimonial: "thanks for the links-very helpful,Tina"

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SOURCE: my daughter has an hp laptop and she updated quick

Probably what happened is a virus got in during the download.
The easiest way to fix it is to boot from a virus free system disk and clean your hard drive from a programme like Norton Anti Virus. I don't think Microsoft Essentials will do it, please correct me if I'm wrong.

Posted on Nov 07, 2010

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1 Answer

Lg laptop model lgr40

Try to load laptop in safe mode. If keyboard and mouse works in safe mode - then you'll need to clean your system, it has viruses.

Sep 24, 2013 | MSI Computers & Internet

1 Answer

Keyboard not functioning

The whole keyboard does not work? I know of nothing that disables the whole keyboard, except a virus.

Have you tried using the keyboard in Safe Mode to see if it works. If it works in Safe Mode, that means a virus has hijacked your keyboard.

Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.

Apr 20, 2012 | HP Computers & Internet

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My 14month old Daughter walked over and pounded on the keyboard in the space bar window key my screen has power but no picture. I have tried reconnecting everything and restarting the comp. ...

connect the new keyboard and power on the computer and press f8 and
keep pressing upto safe mode will appear then hightlight on enable vga mode
and press enter your problem will be solved if not then explain the problem
in detail step by step

Oct 21, 2011 | Samsung SyncMaster 203B LCD Monitor

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Hi I have a MSI U100 mini laptop - and the keyboard will not operate - the keyboard is not broken. any suggestions please?

Hi nick dunnmai,

Here are the things that you can try to diagnose the issue.

- Boot to "Safe Mode with Command Prompt" by pressing F8 (or F10..depending on the brand of the unit), if you can type from there, you are 100% sure that you're having software issue. In this case, you can perform virus scan, registry fix or reinstall the whole operating system.

- Replace the keyboard if it is not working in "Safe Mode". You can purchase a keyboard replacement or send back the unit to MSI repair center if still under warranty.

Hope this helps. Any comment is highly appreciated.

May 17, 2011 | MSI Wind U100-030US Laptop

1 Answer

My daughter spilt a liquid on her netbook and now the letter are all jumbled

Check on the following website. It will tell you everything you need to know:

Good luck :)

Mar 12, 2011 | Computers & Internet

1 Answer

Hi my daughter has a msi wind u100 and half the keyboard is not working,all the f and number keys work but the only letters that type are qwrios and d,any ideas how to sort this problem please?????

Faulty keyboard duo to dust or liquid spill. Try using external keyboard, if it is working then you've got to replace your laptop keyboard.

Mar 30, 2010 | Computers & Internet

2 Answers

Cannot type certain letters


Verify that the key is not working in more than one application. It is possible that some keys may not be used in all programs. This generally always applies to the Function keys F1 through F12. If not all keys are working in all programs and you have Windows, attempt to boot the computer to a MS-DOS prompt or Safe Mode and test the keyboard in DOS.

If it appears that a substance has been spilt into the computer.

If any type of liquid has been spilt within the keyboard you can attempt to clean it . however, because of the dramatic decrease of cost with computer keyboards, it is recommended that you simply replace the keyboard to help prevent frustration and possibility of failure again in the future.


Jun 25, 2009 | Sony VAIO VGC-LS20E Notebook

1 Answer

Keyboard issues

Try reseating the notebook keyboard into its slot properly.

If that doesn't work any certain keys are only working before you get into windows then that tells me the kids may have spilt liquid onto the keyboad. As far as the usb ports recognizing an external keyaboard and an external mouse. it should be able to do that.

If the usb ports are acting funky then the kids may have spilt water onto the keyboard and the liquid fell into the motherboard. Try going into the BIOS and resetting defaults and see if that makes a difference as well and if it doesn't then the keyboard and motherboard may be faulty.

If you need any more help, let me know and I'll help you further.

Jun 11, 2009 | Acer Aspire 5100 Notebook

1 Answer

I have spilt a drink on my laptop, however I have managed to get everything working except the keyboard. Is there a way to remove the keyboard in order to make sure it is fully dried or to replace it?

Hi Stacy,

My suggestion is that you put your laptop batteries out first.And check your whole laptop checked from service center.

Sandeep Singh Longia.

Jul 05, 2008 | Computers & Internet

2 Answers

Keyboard on my Medion MD 40812 PC Notebook will not work

Hi Steve, its kinda hard to advise you considering your limited in what u can do, if you are not able to get into the bios or into safe mode using the keys on the keypad, only thing i would suggest that would be worth checking is the cable for the keypad, to check that just remove the keypad and underneath it there is a cable try taking it out and putting it back in, If the machine lets you into safe mode or bios let me know should be easy enough to fix. And by any chance did your daughter spill anything on the keypad?.. and if you aint sure how to remove keypad just ask will give you more details.. let me know how you get on.. John

Feb 25, 2007 | Medion MD 40812 Notebook

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