Motor runs but water doesnt come out. Intake drain light is NOT on

Rinse aid and salt are not necessary if you use powder that is similar to the tablets. The lights are warning you that you havent added them, you know that so ignore the lights. If you live in a hard-water (limescale) area salt can be used as well as tablets or powder to make the water kinder to the machine, but most people just use tablets without rinse-aid or salt.

maybe the machine got a leaked inside..

The top light is apparently to indicate that the salt (!) has run out.

The bottom light is apparently to indicate that rinse aid has run out.

For the record, that seems to be a Zanussi DE-6854 dishwasher, and I found the manual here: (link)


"Special salt can be added in one of two ways: 1) If you are using dishwasher detergent that already contains salt, the detergent including the salt is placed in the detergent compartment. - In this case the water softener must manually be set to 1 and electronically to 1 to ensure that the special salt is taken from the detergent container only. 2) If you are using dishwasher detergent and salt separately, the special salt is to be put into the salt container. - In this case the water softener must manually be set to 1 or 2 and electronically between 1 and 5 (depending on the water hardness in your area) to ensure that the special salt is taken from the salt container only. Only use salt specifically designed for use in dishwashers. All other types of salt not specifically designed for use in a dishwasher, especially table salt, will damage the water softener. Only fill with salt just before starting one of the washing programmes. This will prevent any grains of salt or salty water, which may have been spilt, remaining on the bottom of the machine for any period of time, which may cause corrosion." (Page 6)

"Only use branded rinse aid for dishwashers. Never fill the rinse aid dispenser with any other substances (e.g. dishwasher cleaning agent, liquid detergent). This would damage the appliance." (Page 7)

The manual also explains how to turn the Rinse Aid light off permanently if you do not wish to use rinse aid.



Good luck!

The top light is apparently to indicate that the salt (!) has run out.

The bottom light is apparently to indicate that rinse aid has run out.

For the record, that seems to be a Zanussi DE-6854 dishwasher, and I found the manual here: (link)


"Special salt can be added in one of two ways: 1) If you are using dishwasher detergent that already contains salt, the detergent including the salt is placed in the detergent compartment. - In this case the water softener must manually be set to 1 and electronically to 1 to ensure that the special salt is taken from the detergent container only. 2) If you are using dishwasher detergent and salt separately, the special salt is to be put into the salt container. - In this case the water softener must manually be set to 1 or 2 and electronically between 1 and 5 (depending on the water hardness in your area) to ensure that the special salt is taken from the salt container only. Only use salt specifically designed for use in
dishwashers. All other types of salt not specifically designed for use in a dishwasher, especially table salt, will damage the water
softener. Only fill with salt just before starting one of the washing
programmes. This will prevent any grains of salt or salty water, which
may have been spilt, remaining on the bottom of the machine for any period of time, which may cause corrosion." (Page 6)

"Only use branded rinse aid for dishwashers. Never fill the rinse
aid dispenser with any other substances (e.g. dishwasher
cleaning agent, liquid detergent). This would damage the
appliance." (Page 7)

The manual also explains how to turn the Rinse Aid light off permanently if you do not wish to use rinse aid.



Good luck!

that is just an indicator that your salt is low. it will stay on until you refill the water softener with softener salt. it will not affect the dishwasher to run it without the salt. the water for your final rinse will not be softened.

Hi


Thanks for using FixYa. The first thing that should be checked is if its draining properly as it could be that the drain hose is clogged and needs to be cleaned. The drain pump also should not be clogged. Also the stopcock should be opened fully and the water inlet valve should be checked for any clogs. Also the metal filter, impeller cover and the air gap unit should be checked. After checking this you can reset the error as follows: turn the rotary selector switch to "Stop/End" or press the "Start/Stop" switch for approx. 5 secs. Then switch the appliance off and then back on again. Please do rate the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Yes! you are already having the answer. check your water inlet flow. Clean the strainer at the machine water hose connecting end.

Check the drain filter also. Refer user guide for instructions on cleaning.

The water in the pan is what is causing the issue - need to find the cause of the leak - door seal or pin hole in a hose - possibly a leaking pump

The intake/drain light blinks. How do I fix this problem?

The rinse aid light means you are out of rinse aid. The salt light means you have to add salt to your built in water softener. If the drain/intake light is on, that is when you have a problem. It will flash when there is a problem. You have to count the flashes and that will tell you what the error is.

Sgt 48