Question about Nintendo Wii Console

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The wii shop channel keeps stealing my money

I have been trying to use my masterdcard to buy a couple wii games on wii shop channel. The transaction goes through all the way to assessing your credit card. When it gets there it says my zip/postal code is wrong and i need to get credit card information from credit card company, but it still takes out the money but doesnt show the points. How do I get my money back?

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Hi Kaed,

You need to call Mastercard immediately and inform them of the situation. Walk them through the exact process you described.

Following that discussion with Mastercard, call Nintendo and inform them of the issue. Let them know that your credit card company has been notified and that you are working with them to reverse the charges.

Your account should be credited with the lost funds soon afterwards.

Let us know how it goes!

Posted on Feb 13, 2012

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2 Answers

I can't get wii points


There are two ways to purchase Wii Points:
Purchase Wii Points through the Wii Shop Channel:
Using a Visa, or MasterCard, you can purchase Wii Points through your Wii console using the Wii Shop Channel's secure servers. To purchase Wii Points through the Wii Shop Channel:
  1. Access the Wii Shop Channel through the Wii console's Channel menu.
  2. If this is your first time using the Wii Shop Channel, read the User Agreement and click "I agree" if you understand and agree to the terms. Click "Okay" after reading the Wii Shop description.
  3. Once on the "Welcome to Wii Shop Channel" screen, select "Start Shopping."
  4. Click the "Add Wii Points" button.
  5. Select "Buy Wii Points with a Credit Card."
  6. Select the amount of Wii Points you would like to purchase. (Please note there is a maximum number of points that can be available on each Wii console.)
  7. Select the credit card type you would like to use to buy Wii Points. The Wii Shop accepts Visa, or MasterCard.
  8. Enter the credit card number, expiration date, and three digit security code. Select "OK" when finished.
  9. Enter your city, state, zip, and county. Click "okay" to continue. Please do not input any punctuation, such as periods, commas, and apostrophes into the street, city, or county fields. For instance, "St. Clair Ave" would be "St Clair Ave" when entered.
  10. Review the purchase details on the confirmation screen, and select "Yes" when finished.
  11. Once the purchase is processed, a confirmation screen will appear indicating that Wii Points were added to your Wii Shop account.

Redeeming a Wii Download Ticket
    Follow these steps to enter a Wii Download Ticket and receive the item.
  1. With your Wii console connected online, select the "Wii Shop Channel" from the Wii Menu. wiispeak1.gif
  2. From the Wii Shop Channel main menu, select "Settings and Features." wiispeak2.gif
  3. Select "Wii Download Ticket." wiispeak3.gif
  4. Locate the 16-digit Wii Download Ticket number. Point inside the rectangle and enter the Wii Download Ticket number. wiispeak4.gif
  5. Select "Now" to start the download. Once the download is complete, the item you are downloading will appear on the Wii Menu.

Jan 27, 2011 | Nintendo Wii Console

1 Answer

How to get wii point


Hi there, there are a couple of ways you can get Wii points. The first is to actually purchase them through the Wii Shopping channel. When you start the channel go to the "Start Shopping" section. Then select "Add Wii points", then select "Buy Wii points with a credit or debit card". This was you can add points by following the on screen instructions.

Secondly, any time you buy a Nintendo licensed product you will get a card in the product packaging with a silver rub off panel. You can rub off this panel to reveal a code. You need to go to the Wii shopping channel again, then select "Start shopping" and then select "Add Wii points". Instead of select "Buy Wii points with a debit or credit card" you can select "Redeem Nintendo Points Card". You will then need to enter the activation code that was under the silver rub off panel on the card that came with the Nintendo Product.

I hope this helps and thank you for using FixYa

Jan 06, 2011 | Nintendo Wii Console

2 Answers

How do i get wii shop chanel


Hello

To get to wii shop channel first you need to configure your system
Configure your Nintendo Wii for a wireless Internet connection. The only way to access the Wii Shop is by having an Internet connection and a wireless router. The Nintendo Wii has a built-in wireless router that can pick up signals from wireless Internet connections. Make sure that your wireless Internet router is close enough so that the Nintendo Wii can pick up a signal.

Loading Wii Shop;
Use your Wii remote to select the Wii Shop from the main Wii channel menu. The Wii Shop is located in the top right-hand corner of the screen. If your Internet access is not set up yet, then you will be prompted and automatically brought to the Internet Configuration menu. Once your Internet is set up, you will either be brought back to the Wii Shop or the main channel menu.

Navigating the Main Menu
Look at the main Wii Shop menu. Here you will be given two main options with a couple of general options at the bottom of the screen. The first option is to look for games for the virtual console. The Virutal Console contains games from past systems like Turbo Grafx 16, NEOGEO, NES, Super Nintendo and Nintendo 64. Once you have loaded the virtual console menu, you can search games by most popular title, new titles, system, genre or price. When you have found a game that you are interested in, press the "A" button to see a more detailed description with a couple of screen shots, and find out how many Wii Points the game costs.

Wii Points
Purchase Wii Points directly through the Wii Shop by using a credit or debit card. You will use the Wii remote to point and select all of the card holder information. The minimum amount of Wii Points you can buy is 1,000 for $10, so if you want a game for 700 Wii Points, then you will have 300 points left over for future purposes. Instead of using a credit card through the Wii store, you can purchase a Wii Points card at a local retailer. These cards come in different point values, and 100 points represents a dollar.

Downloading the Software
Finalize your game purchase by confirming how many Wii Points will be deducted from your account. Once you have done this, the game download will begin. While it only takes a few minutes to download, you can see the progress by watching a Mario character jump and hit a brick. Once he has reached the third brick, your download is complete. From there, you can continue to shop in the Wii Shop or play the game.

Wii Ware
Check out the other option that is labeled as "Wii Ware." Wii Ware is a lot like the Virtual Console, but everything created here is new and original for the Wii. You can get updated channels like the new Photo Channel or get exclusive Wii Shop games like "Midnight Pool" and "Family Table Tennis." The games here actually are interactive Wii games, and you can get the full game for a lot cheaper than a new Wii game from a store.

Oct 10, 2010 | Nintendo Wii Console

1 Answer

I am trying to watch a BBC2 programme of Coast on BBCi player through the Nintendo wii. When I select the programme and press "watch now" an error code says 375006. Some other programmes are watchable...


This is quite a common problem for the Wii. There are a couple of solutions you can try.

Solution 1. Change the wireless channel your router is operating on, change it to something like channel 9 or channel 11. This may stop interferance from other wireless devices that may be in your area.

Solution 2. Completely delete the Wii iPlayer program from the Wii using data management in the Wii options menu. Reboot the Wii and then go back to the Wii shop channel and download iPlayer again.

Hopefully one of these 2 solutions will work for you.

Thank you for using FixYa

Aug 18, 2010 | Video Game Consoles & Games

1 Answer

How can i reset the wii i have the chip in and the hack but some of the new games they playfor about 10 min and then stop freez compleetly how can I FORMAT THE WII


Format (Erase) Wii System Memory
This option is used to delete ALL Channels and ALL save data that have been added to the Wii console and will wipe the system memory clean, as it was when purchased new. Please note that if you also have a Wii Shop Account, that data should be deleted first:

To clear information from the Wii Shop Channel, including records of your transactions and rights to download software:
  1. Access the Wii Shop Channel. Select "Settings" from the list of options.
  2. Select "Remove Wii Shop Channel Account." Once completed, all information will be erased.
To delete ALL Channels and save data :
  1. Access the Wii System Settings screen.
  2. Click on the left blue arrow twice to reach the Wii System Settings 3 menu options.
  3. Select "Format Wii System Memory." If Parental Controls are set, enter the PIN.
  4. If you are sure you want to erase the Wii console's system memory, select "Format."
This option will erase your HBC and Neogamma channel too, if you have softmod..

Hopefully this help.

Jan 18, 2010 | Nintendo Wii Console

1 Answer

How do you get a wii game on wii chanels


well the thing is u cant get wii games for it u have to buy it if your talking about the old console games EG. NES SNES ETC. then u will have to buy wii points from the shops there is WiiWare in the shop channel http://www.nintendo.com/wii/wiiware. also the instruction booklet might tell u a thing or 2

Oct 30, 2009 | Nintendo Video Game Consoles & Games

1 Answer

Wii Internet Channel


I don't know how it works but you get Wii Shop Points by either buying them with your credit card or going to a game store and buying them there. Then you add your Wii shop points and buy the channel. There are some channels that are free. The internet channel is not.

May 16, 2008 | Nintendo Wii Console

2 Answers

Help


you buy wii points off the wii shop channel then look for internet on the wii shop channel.

Apr 20, 2008 | Nintendo Wii Console

6 Answers

Can we play gamecubegames inside the wii console, if so how?


You can do both. With internet you can download Nintendo 64 games on the wii shop channel. For game cube games enter the controller in slot one, enter the game and it's like you don't have a wii!

Note: due to the fact the the wii remote does not have enough buttons ALL N-64 games need a gamecube controller or a classical controller. Game Cube games are not compatible with classical controllers.

Apr 02, 2008 | Nintendo Wii Console

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