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I am trying to uninstall nero 7, I keep getting a message saying shellmanager missing or corrupt. I want to install nero 8 but I am unable to until I resolve this problem

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Thanks but I tried that earlier and the same message came up. I did however log onto www.nero.co.uk and found a link in there for uninstalling the whole of nero. Well worth the look if you have the same problem.

Posted on Oct 24, 2008

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Try uninstalling by clicking Start, Control Panel, Add or Removed Programs, select Nero 7, then click Remove, maybe that can solve your problem.

Posted on Oct 24, 2008

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I am starting to see we are sorry,but an internal error occured please reinstall the product to fix the problem. error-code:1/-3/10900 see doc#5305 And again the INCD helper service is not correctly...


That INCD service or component is a part of Nero. It gets installed with Nero. This was a common problem of Nero 7. What you can do is uninstall and re install the product. You have to use an uninstaller program available (such as your uninstaller) to remove the registry keys as well. Its clearly indicating that the programs is not successfully installed. Note: If you try to install Nero 9 in a Windows XP SP2 environment or in a Windows 7 environment you might receive the same error. Those are compatibility issues. You have to use SP3 in XP and you have to purchase Nero 10 for Windows 7. Incd is not necessary to function Nero. Try to install without Incd. You can do that while installing. Choose the Customized Installation. If you are using Nero 7, I recommend to use Nero 6 or 8 and upwards.
You can download Nero from their web site or using a torrent as well. Some funny things may happen when Nero gets installed partially. Go to Properties by Right Clicking the Taskbar and untick "Hide inactive icons" check box. Click on "Customize". Check the "Behavior property and for the programs which have the setting "Always Hide", select "Always Show" option. Then Apply and click on OK button.
Contact me further if you still have the problem. If the solution works for you please be kind enough to rate the answer as well :-)

Jun 09, 2010 | PC Desktops

1 Answer

Shellmanager database missing or corrupt


hi alamourt welcome to the forum! did you try to remove the program from add/remove or start all programs and uninstall. is the program still in all program listed.
try this
when your pc is starting up keep pressing f8 then choose safemode
login as normal not admin unless you don't have admin rights
go to control panel, add or remove if you still get the same error
click on start, my computer, program files, find the file nero delete it and delete it from recycle bin.
then click on start, run, type regedit, expand HKEY_local_machine by clicking the plus sign
then expand software and find nero and delete.
please don't delete anything else us you will have corrupt registry or unusable pc if you are not sure or need more advice then just delte the program files.

May 22, 2010 | Sony PC Desktops

1 Answer

When trying to open adobe reader 8.1.1 get following message: patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify...


it sounds like the application that is needed to uninstall the version 8 is corrupted or missing. Try reinstalling version 8 first then uninstall it before loading version 9. If you can reinstall version 8 and it asks you if you want to repair or install, choose install to get all of the files back before uninstalling it again. Always uninstall from add/remove programs. If deleting it from program files instead of uninstalling it correctly it will cause problems.

Oct 22, 2008 | PC Desktops

1 Answer

Nero 7 essentials disc but when i try to install it it comes up with message this version dose not support vista


Windows Vista is supported by Nero 7 since the version Nero 7.5.7.0.. Older versions of Nero 7 do not support Windows Vista. If you are trying to install Nero 7 from your original disc it is likely that there is an older version included on this disc. If you want to install Nero 7 on Windows Vista please be sure that you will only use latest Nero 7 version, you can download from the below website. Also please be sure that there won't be any rests of old Nero 7 versions on your system by performing the following steps:

1.
Start uninstalling all old Nero 7 applications and files from your computer using the Nero 7 CleanTool

Download the Nero 7 CleanTool using the following link:
Click here.
Save this file to your desktop.
Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
Double-click on the unzipped EXE-file to start the CleanTool.
The window “Nero General Clean Tool” will open. The installed Nero version will be displayed.
Activate the checkboxes in the displayed Nero version.
Then click the “Clean” button.
A status window will open.
The execution of the tool may take several minutes.
Please wait until the progress bar has moved completely to the right.
In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
Reboot your computer.
The Nero 7 CleanTool has removed all Nero entries from your computer.

2.
To install the latest Nero 7 version, please proceed as follows:
(Note: do not install a previous Nero 7 version from an installation CD now, but download and install the latest version of Nero 7 from our website. All Nero 7 download versions have the full range of functions as an original Nero 7 installation CD. There is no need to install a previous version of Nero first.)

Download and install the latest Nero 7 version from website using the following link:
Click here.
Save this file to your desktop.
Double-click the downloaded Nero 7 installation file to start the installation.
Enter your Nero 7 serial number during the installation to make your Nero into a permanent version. (The download without a serial number is a trial version only).
You now have a newly installed version of Nero 7 on your computer.

Jul 17, 2008 | PC Desktops

1 Answer

Trying to uninstall trail nero8 but gets half way through and message comes up shellmanager corrupt or missing.


because your shellmanager corrupt. so insert the nero8 cd after that try to uninstall it.

Jun 28, 2008 | PC Desktops

2 Answers

Installing and unistalling


hello nena3

the nero 7 removel tool
Nero – Cleantools this will remove nero 7 from nero .

riz.

Apr 28, 2008 | PC Desktops

1 Answer

Computer/DVD


first try to update your windows an try if not use 3rd party software to uninstall. i.e.TuneUp Utilities 2007

Mar 15, 2008 | PC Desktops

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