Question about Compaq Laptop / Notebook Video-336970-001 (336970001) CD-ROM Drive

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Can't read dvd and cd

I hav lenovo 500 series , the problem is that it can,t read a simple cd and dvds expect branded like tips and all.
working in xp 2000

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The drive is broken. Spend about $30 to replace it.

Posted on Dec 28, 2014

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Posted on Jan 02, 2017

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2 Answers

I got A gateway essential 500 from a goodwill store and it has xp on it. It has the coa for windows 98. I also cannot get the cd-rom to read a disk even though its lights go on and it tries to read a...


Any EIDE (non Sata) interal drive should work on this computer. However, first I would check the internal cables on the drive to ensure the are plugged in tight (you may just have a loose cable). Check both the mother board end and the drive end.

Personally I would go puppy linux over 98, but that is me.

Hope this helps, have a great day and good luck.

Jul 22, 2011 | Gateway Essential 500 PC Desktop

1 Answer

My lenovo Y410 doesnot read any burny cd/dvd


hi! just a tip hope it would work! try to delete the upper and lower filters.
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
hope this helps!!!! goodluck!

Mar 28, 2010 | Toshiba Style Bay DVD-RAM Drive Kit...

2 Answers

Not able to read dvd's and able to read cd's model lenovo 510i


While I was not able to find that specific model of laptop, I was able to locate the CDRW Bay and based on my research this bay only supports the following models. Though it may look the same and even have the same interface, if it is not in the supported model list, it will not properly function.

Supported Media Types:
  • CD-ROM
  • CD-R
  • CD-RW
  • DVD-ROM
Compatible with:
  • IBM Lenovo ThinkPad R50
  • IBM Lenovo ThinkPad R50e
  • IBM Lenovo ThinkPad R50p
  • IBM Lenovo ThinkPad R51
  • IBM Lenovo ThinkPad R51e
  • IBM Lenovo ThinkPad R52
  • IBM Lenovo ThinkPad T40
  • IBM Lenovo ThinkPad T40p
  • IBM Lenovo ThinkPad T41
  • IBM Lenovo ThinkPad T41p
  • IBM Lenovo ThinkPad T42
  • IBM Lenovo ThinkPad T42p
  • IBM Lenovo ThinkPad T43
  • IBM Lenovo ThinkPad T43p
  • IBM Lenovo ThinkPad T60
  • IBM Lenovo ThinkPad T60p
  • IBM Lenovo ThinkPad X40 series (X series media slice or Ultrabase required)
  • IBM Lenovo ThinkPad X41 series (X series media slice or Ultrabase required)
  • IBM Lenovo ThinkPad T30, X30, X31, R40 series (2366, 2367, 2884, 2885, 2681, 2682, 2683, 2896, 2722, 2723, 2724, 2897, 2672, 2673 - when installed with the optional ThinkPad Slim Drive adapter for the UltraBay 2000 or X series UltraBase or Media Slice)


If you see your model in this list comment back and we can move forward with getting your issue resolved.

Good Luck,

NOLA Tech

Jan 29, 2010 | Lenovo (13N6769) CD-RW/DVD-ROM Combo Drive

1 Answer

My matshita dvd ram uj85 can not read any dvds.it always stated as a blank disc, or need to format dialog always appear..help me...


dampen a q-tip with glass cleaner and gently wipe off the laser on your cd drive. After that then try different dvds, cds, etc. If it still can't read anything then the laser is bad and the whole drive would have to be replaced.

Jun 13, 2009 | Lenovo 3000 Y410 Notebook

1 Answer

Power dvd player to explore dvd in pc i hav a DVD and i want to watch it on my PC which has only cd drive and cd writer .Can i be able to watch that dvd on PC and i am trying to download Power DVD Player...


Hi,
You cannot play DVDs on the CD-only drives. Even if you download and install PowerDVD, will not work.

Please get a DVD drive to read/write DVDs.

Thanks.

Feb 21, 2009 | Computers & Internet

1 Answer

Cannot read CDs, can read DVDs


If it would have been a soft problem it wouldn't have worked at all, the driver is for the unit, not just for a function. Most likely it's a HW problem: either the laser died or the lens is dirty - try cleaning it.
Btw if your unit can't read cd's how those morons at the shop expect that you could reinstall (or repair) your Windows? 
Test your unit your self: take it out, put it in another laptop (or in an external case and attach it to another pc and check there. If it's dead then replace it with a new one - preferably a dvd-writer of any mark.

Dec 03, 2008 | Sony CRX835E CD-RW/DVD-ROM (Combo) Burner

1 Answer

HL-DT-ST RW/DVD GCC-4482B CAN NOT PLAY VIDEOS


either your drive lens is no working
or you don't dvd support software installed
eg :
Power DVD etc

Nov 30, 2008 | Lenovo 3000 N200 Notebook - Intel Celeron...

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