Question about Philips Senseo HD-7810 Coffee Maker

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Senseo machine has started producing very weak coffee

I have had my machine a few months, and only use it from time to time. At first it worked perfectly but the last couple of times the coffee has been extremely weak, both in taste and colour. I have tried flushing the machine out with water again, and cleaned all parts thoroughly. It seems very hit and miss - sometimes on the 3rd or 4th attempt you get a perfect cup! I thought it was faulty pods at first, but it can't be that.

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  • karl622 Oct 24, 2008

    Well we have a senseo machine that will only ever produce gnats ****!! It's truly the most useless coffee ever! Its like weak brown pondwater!!
    We've tried everything we can think of short of running the coffee through twice... please help.. I need caffeine!


  • nanohum Jan 21, 2009

    I have noticed the same thing - sometimes it works fine, other times it looks like the water is bypassing the pod. Could it be something to do with the seal?

  • densar Feb 04, 2009

    Have since tried flushing the system out before using and this seems to work. The problem occurs if you don't use the machine regularly, but as long as you flush through with water before using it seems to be OK. Thanks.

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I don't know if you've tried this, but it works like gangbusters for me. I use non-senseo pods with the 2-pod holder, and they're too big for the 1-pod holder but not quite big enough for the 2-pod one.

I would frequently end up with a lousy, weak cup of coffee, and after a little investigation I deduced that water was flowing into the pod holder and AROUND the pod, without going THROUGH the pod directly. The name-brand senseo pods fit perfectly, and always produce a strong cup, even if I don't like their coffee, and it's because there's such a tight seal between where water flows in and where it flows out.

Simple solution: Put your pod in with the flat part facing up, and the bulgy part facing down. Press it down hard into the 2-cup holder. Run a little HOT tap water, and lightly wet the surface of the pod--not so much water that the pod starts floating in the holder, but enough to get it soggy. Then make your cup of coffee. The water will flow through the pod first, and kind of like siphoning gas through a hose, once it's started going through the pod it won't stop. Instant awesome cup.

Posted on Mar 18, 2009

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Try descaling the machine first, build up may be causing problems. its in the direction book on the senseo site.
If that doesn't work
Call senseo at 866-4-736-736 866-4-Senseo and describe the problem.if you have purchased or received it as a gift less than two years ago they will send a new one FREE.

Posted on Feb 03, 2009

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