Question about HP Compaq Presario v3000z Notebook
After symantic antivirus definition run on LAPTOP & I restart my LAP but it is not displaying WINDOWS page.Just display /BOOTING till COMPAQ page and again REBOOTS from that black screen onwards.One of my friend telling that MASTER BOOT RECORD corrupted. When I given it HP service centre they are saying uncertainly it may be problem of MOTHERBOARD. Is it chance to happen like so??
It could have damaged the bios which is on the motherboard but sounds like the mbr or ntldr records got scrambled (love nortons)!
1.unless there is data that you just cannot live without restart the windows witha fresh install, format and reload
2.if there is data that you may not want to lose you can do an overrun if you have an original os disk by putting it in booting to it let it run hit f8 skip recovery console let it find the old windows if it is not too damaged it will replace the mbr or ntldr recored that are damaged only and get you back up & running (there is a chance if nortons damaged a lot or too much it will not be able to repair the files and will have to format the drive any way.
3. or take to a REPUTABLE repair center let them save your data for a resonable fee usually $50.00 to $100.00 (usually i can get pics docs etc emails are harder) then do item # 1
Posted on Oct 24, 2008
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