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New World Dishwasher DW60 - Not working

Our dishwasher stopped working almost 6 weeks ago and despite visits from engineers and wrong parts being delivered,we are now being told that it could be 8 weeks before the actual part will be available. Then the part will have to be posted to us and another visit from the engineer arranged.

It would mean at total of 16 weeks without the appliance working, which we find unnacceptable.

The dishwasher is under a two year guarantee. Is there any way we can demand a new dishwasher?

June Clough

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  • gwengrimshaw Nov 09, 2008

    my new world dw60 has stopped working, showing E4 and bleeping, how do i solve the problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

SOURCE: new world DW60-flashing lights

This dishwasher uses the program lights a s a fault code. Usually it is due to food jamming the impeller. If you are competent you can get at it from underneath. Mine was under warranty when this happened and the engineer was heard to say, 'this is a dishwasher not a waste disposal'. The engineer cleared it with a wire coat hanger down the drian hole inside the machine. Not happened since we really scape off plates.

Posted on Nov 01, 2007

  • 1 Answer

SOURCE: dishwasher not always draining

If the dishwasher drains through the vent pipe on your sink it may be clogged. I had that problem as well. Unscrew the vent cap and look for junk. In my case of all things it was dog hair!!

Posted on Nov 24, 2007

  • 833 Answers

SOURCE: Bosch SHU3306UC dishwasher stopped

dave...why did the breakers pop? Sometimes, this is caused by a floating ground...the voltage from the other side of the line comes across and starts to fry things like circuit boards. What did the electrician do? Did he check the connection at the dishwasher itself?

Posted on Dec 09, 2007

IFIXALL
  • 868 Answers

SOURCE: New World DW60 dishwasher not

I f you have warranty on this please call them, you have a defective D/W.Unless there is no charge for repairs ,don't spend a dollar on what is going to be a on going problem ahead.To explain how to fix this is what the manufacturer should have done in the factory and not made 1 dollar off of this defective D/W until it proved this to be ready .What has happened to Quality Control ? Does it no longer matter ? Very sorry ,you should seek a refund ASAP.

Posted on Jun 23, 2008

whytfang
  • 170 Answers

SOURCE: GE Dishwasher Start Problem (with no water)

Model # should be on inside of tub wall....but any way...

This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided

Good Luck and good day.....please rate my effort...the Fang

Posted on Apr 07, 2009

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