Question about Dishwashers
Our dishwasher stopped working almost 6 weeks ago and despite visits from engineers and wrong parts being delivered,we are now being told that it could be 8 weeks before the actual part will be available. Then the part will have to be posted to us and another visit from the engineer arranged.
It would mean at total of 16 weeks without the appliance working, which we find unnacceptable.
The dishwasher is under a two year guarantee. Is there any way we can demand a new dishwasher?
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Posted on Jan 02, 2017
SOURCE: new world DW60-flashing lights
This dishwasher uses the program lights a s a fault code. Usually it is due to food jamming the impeller. If you are competent you can get at it from underneath. Mine was under warranty when this happened and the engineer was heard to say, 'this is a dishwasher not a waste disposal'. The engineer cleared it with a wire coat hanger down the drian hole inside the machine. Not happened since we really scape off plates.
Posted on Nov 01, 2007
SOURCE: dishwasher not always draining
If the dishwasher drains through the vent pipe on your sink it may be clogged. I had that problem as well. Unscrew the vent cap and look for junk. In my case of all things it was dog hair!!
Posted on Nov 24, 2007
dave...why did the breakers pop? Sometimes, this is caused by a floating ground...the voltage from the other side of the line comes across and starts to fry things like circuit boards. What did the electrician do? Did he check the connection at the dishwasher itself?
Posted on Dec 09, 2007
SOURCE: New World DW60 dishwasher not
I f you have warranty on this please call them, you have a defective D/W.Unless there is no charge for repairs ,don't spend a dollar on what is going to be a on going problem ahead.To explain how to fix this is what the manufacturer should have done in the factory and not made 1 dollar off of this defective D/W until it proved this to be ready .What has happened to Quality Control ? Does it no longer matter ? Very sorry ,you should seek a refund ASAP.
Posted on Jun 23, 2008
Model # should be on inside of tub wall....but any way...
This is a typical GE problem which I have seen many times...When a DW sets for a while not being used...the motor often freezes up....Take the front (lower panel off....find the motor assembly...(with the DW unplugged!!...very important)reach in with you hand or a screw driver...preferably your hand...at the back of the motor...there should be a impeller blade...you should be able to reach in with a finger and pull it down..it may be resistant so find a way to hold it in place as you reach up to the next impller blade and pull down further...finally it will all of a sudden free up....after which you plug it back in and start it up...I am also including a step by step (no drain problem check list as you may run into an issue like this if it has not been operated for a while ....notice article # 5).
1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.
If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.
Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.
2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.
Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.
4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.
Replace the motor if defective.
Replace if defective (note: uncommon problem).
I hope this helps...it is always useful to include the Model #...more specific instructions can then be provided
Good Luck and good day.....please rate my effort...the Fang
Posted on Apr 07, 2009
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I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...
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