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The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.
Turn Sansa Clip on. Press the "Menu" (home) button.
Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.
In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."
Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings. Resetting a Frozen Sansa Clip
Push the power button up and hold it for 20 seconds. Release it, then turn it on again.
Go to the Sansa website and download the "Sansa Firmware Updater."
Select "Run" when the updater installs. (Installation will take less than two minutes.)
Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.
Tips & Warnings
* You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches. * Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.
It is because the e260 is not in MSC mode (where it looks to the computer like a hard disk).
Try this, this will temporarily set your e260 into MSC mode. Then download and install the firmware as per instructions (or use the Sansa Updater software also available on the Sansa site). This will then let you see a menu item to switch to MSC mode.
MSC mode instructions:
Turn on the e200 v2
Put the device in Hold (move Hold button until orange is showing)
Press and hold the Left Button
Plug the 30 pin connector into the device (be sure the USB is plugged into the computer)
Wait for the e200 drive(s) to show up
Follow instructions below and drag files to the e200 drive
try to wait for it to be fully charged.... then unplug ur sansa from ur computer if it works already... because as i know some sansa are like that... if its recharging it'll totally turned off or locked....
Mine has froze a few times also, Remove the four screws on back cover and take out battery. wait just a little while and replace.... works for me ! Wish they would have put a reset button somewhere on player ( hummmm to easy..................
I have guys, I just spoke with the Sansa representative. Even if you have Windows Vista, you do not need a drive for e260 given that Vista carries that drivers for it. If you have tried the steps above, but you Sansa still did not format successfully after using the recoverty tool. This is what you do:
Set you Sansa e260 in recovery mode
- set it to hold
- hold rec
- connect to computer while you are holding rec
- device should be now in recovrey mode
- go to my computer
- go to the folder 16B format
- you will see a text file
- don't worry about
- add a new folder and name Sansa.fmt
- wait up to 2 minutes
- message on your device should say formatting
- wait a few minutes for formatting to take place
- stop the device by removing it safely using windows Safely device removal tool on bottom right corner of your screen
- disconneting your Sansa and you should see a message upgrade finished, Sansa has been restored or something like that
- Power your Sansa on, and Bwala!!! your Sansa is back to normal.