Question about Lexmark Office Equipment & Supplies
Make sure fax forwarding is off also check to make sure the phone cables are correct also if you have an answering machine you have to make sure the number of rings is set uo correctly and that you may have to set up the distictive ring tone if this line has an answering system.
Posted on Oct 24, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
To make sure the printer picks up
incoming faxes, set Auto Answer to On, and then set the printer to pick up
after a greater number of rings than the answering machine. For example, if the
answering machine picks up calls after four rings, then set the printer to pick
up after six rings. This way, the answering machine picks up calls first and
your voice calls are received. If the call is a fax, then the printer detects
the fax signal on the line and takes over the call.
If you have a voicemail feature associated in the same line as your fax:
Voice mail and fax can share the
same telephone line if you subscribe to a distinctive ring service offered by
your telephone company. This feature allows you to have multiple telephone
numbers on one telephone line. Each telephone number has a designated ring
pattern (single ring, double ring, triple ring, or double and triple ring). The
different ring patterns let you know which telephone number was dialed, and
which device you should use to answer the call.
If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.
Feb 16, 2012 | Lexmark X4650 InkJet Printer
Jun 04, 2011 | Lexmark X7350 All-In-One Printer
Make sure the printer is on and is connected to a working phone line.
Make sure that Auto Answer is on.
To check if Auto Answer is on:
From the printer control panel press the wrench sign.
Press the arrow buttons until Fax Setup appears, .
Press the arrow buttons until Ringing and Answering appears, and then press
OK to save the setting.
Press OK again.
Check to see if Auto Answer is set to On.
If Auto Answer is not set to on, press the arrow buttons until On appears, and then
press to save the setting.
Set the number of times the telephone rings before the printer automatically
Press the arrow buttons until Pick-up On appears, and then press OK .
Press the arrow buttons until the setting that you want appears, and then press to
save the setting.
When the number of rings you set is detected, the printer automatically receives
the incoming fax.
This should solve your problem.
Thanks for using FixYa and for the great rating.
May 23, 2011 | Lexmark X5650 All-in-One InkJet Printer
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Aug 05, 2010 | Lexmark X7350 InkJet Printer
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Jan 25, 2009 | Lexmark X7350 All-In-One InkJet Printer
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Jul 19, 2017 | Lexmark Office Equipment & Supplies
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