Question about Lexmark Fax Machines

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Lexmark x7350. My fax is not working although the line/ink/paper is Ok and we have it on fax auto answer.

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Make sure fax forwarding is off also check to make sure the phone cables are correct also if you have an answering machine you have to make sure the number of rings is set uo correctly and that you may have to set up the distictive ring tone if this line has an answering system.

Posted on Oct 24, 2008

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The fax was working fine this morning, then I replaced an ink cartridge, did the alignment page, test page, they all seemed to work and now I can't get faxes, on the opposite end it just rings or goes to a...


I guess you should have the auto answer button turned off in the process of replacing the cartridges, turn on the auto answer and you should be all set

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How do you set up the rings for a lexmark fax machine lexmark 6570


Setting Auto Answer to on
1
From the desktop, double-click the Productivity Studio icon.
2 From the Welcome Screen, click Fax History and Settings.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings.
4 Click the Ringing and Answering tab.
5 From the Auto Answer drop-down list, select On.
6 Click OK to save the setting.
The Auto Answer light on the control panel comes on. When the number of rings you set is detected, the printer
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Hope this fully answers your question. Best of luck.
Greg

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2 Answers

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The machine USUALLY tells you you are low on ink. It 's possible one or all cartridges are dried up.

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1 Answer

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First, make sure the phone line to the fax is plugged into the LINE socket, NOT THE PHONE socket on the machine. Next, try calling your fax machine from a cell phone to see if the fax answers. If no answer, you may have to go into FAX SETTINGS or FAX SETUP from the Lexmark menu. You may have to change any or all of the following: RINGER SETTINGS, AUTO RECEIVE, RECEIVE MODE, TONE/PULSE DIALING, OVERSEAS MODE, ETC. Trial and error getting the Lexmark to answer calls from the cell is probably the easiest way. BEFORE YOU START, print out or write down each setting you may change. This way, if it does not work, you can go back to the original setting.

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Normally you would not be able to do this, as most standard fax machines give up after 4-6 rings.. 5 Rings is the highest normal amount of answers.

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