Question about Computers & Internet
The hard drive makes a clicking sound when i plug it into the computer, and it does not appear in my computer. the device is detected by the computer, but the files cannot be accessed. i want to recover the files and save a back-up before going for the warranty. is there any way to accomplish this?
The clicking noise is an indication of a head-crash. The drive is damaged and won't be usable. Restore your files from your backup drive.
If you don't have a backup drive, you'll have to pay someone to try to recover your data.
Posted on Feb 13, 2012
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Posted on Jan 02, 2017
First go to my computer and rt click on the drive,and pick properties,
then on tools, now check both boxs and start. If this does not work
you can get a hard drive file recovery software and get the missing files. There are some free, but the ones you pay for work and recover a lot more. Maxtor might have a repair tool also for you.
Posted on Apr 08, 2009
A few things to check
1. ensure the drive is connected directly to the computer and not via a HUB
2. ensure you use the original cable that came with it (not one that looks the same)
3. remove as many other usb components as possible
4.check the power supply for the external drive if it has one
5. shut down and restart the computer
At this point you should be able to see and move files around.
If this is not the case and the drive is no longer under warranty you could try the following
remove the drive from its enclosure and mount it in a computer that has a suitable interface SATA or IDE. if you can now use the drive normally then the enclosure is at fault. If the drive cannot be used normally then the drive is at fault. If its the drive then it is either dying or dead.
Also you should ensure your antivirus is totally up to date and that you also have ANTISPYWARE software installed too and that your computer is clean from any nasty stuff.
If this information was useful please click
Posted on Aug 17, 2009
When you hook up a USB drive, it appears as a removable drive in "My Computer", clicking on that drive will open it up to you to see the files. clicking on specific files will allow you to see them if they are associated with a specific program, and most of them will be.
Posted on Jan 01, 2011
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Jan 08, 2013 | Hitachi Travelstar 7K60 (DK23FA60) Hard...
A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
Nov 07, 2012 | Computers & Internet
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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