Question about HEWLETT-PACKARD Hewlett Packard 413671-001 - HP Compaq nc6230, nc6320, nx6310, nx6320 Series Intel Laptop Motherboard (System Board)

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Hp nx6320 does not power on with ac adapter,no power indicator or battery charging indicator.I tried with 2 differnt batteries which work well with other laptop

Hp nx6320 does not charge battery,orange power indicator is off when connected to adapter.It does not either work with adapter alone,i tried 2 different batteries & adapters which work well with other laptop.It does power on when using a charged battery.So is there a problem with system board.....???

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  • prakash bafna Feb 13, 2012

    I tried with 2 adapters which worked well with other hp laptop...so problem must be in system board

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According to your description, there is a big chance that you charger need to be replaced.http://www.chargerbuy.com/replacement-hp-compaq-nx6320-smart-ac-185v-35a.html

Posted on Feb 13, 2012

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Is not charging battery


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Laptop battery is not charging


Hi, this information represents a basic troubleshooting guideline. Refer to your user guide for specific charging and connection instructions. Manuals may be available online in the Support Web site of HP.

Remove the battery from the computer.
Confirm the battery contacts are free of any foreign material that may prevent charging.
Reinsert the battery into the computer.
Verify that the AC adapter cord is properly connected and plugged directly into a known working AC power outlet.

NOTE: If the battery charges correctly when the AC adapter is plugged directly into an AC power outlet, but not when plugged into a power strip or surge protector, the problem is with the power strip or surge protector and not the computer battery or AC adapter.

Verify the correct AC adapter is being used.
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Ac adapter does not connect to battery


You either have a faulty ac adapter; a bad power supply in your laptop; a bad battery; or a blown LED indicator light.
1. If the connection is not loose when you plug in your ac adapter try letting the laptop charge for a while. (If you are using the correct ac adapter)
2. Try removing your battery and using the ac adapter. If this works the battery is bad.
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My laptop HP Pavillion ZV6000, battery started decreasing and wouldn't charge when the ac adapter was connected. I purchased another ac adapter thinking that was my problem. It didn't work. Now I have...


As others have said, the most common fault with the ZV series is the power socket. However, you mentioned the Lightning Bolt. This indicates that the battery is being charged and it should go out as soon as the battery is fully charged.

If the Lightning Bolt flashes on and off regularly, especially when the power cable is moved, then the socket is at fault and needs replacing.

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I have a compaq presario 700 laptop that is no longer charging.


The notebook battery may have a defect if it will not power on the notebook and if it will not hold a charge. The battery indicator light on the notebook either does not light or always blinks orange. The notebook operates correctly when connected to the AC adapter.
A battery that will not charge may be the result of an AC adapter failure, a system board failure, or a battery failure. Perform the steps below to diagnose the failure.
Troubleshoot the power supply
To verify that the AC power supply is functioning properly, follow the steps below.

1.
Plug the AC adapter directly into a functioning wall outlet, and plug connector into the computer. Do not plug into a power strip, surge protector or secondary power source.
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Verify the following operation and take the appropriate action:
*
That all power cord connections are secure.
If the AC adapter connection to the notebook is loose, the connector may be damaged and require repair. Contact HP service and support for further assistance.
*
That the power button or power LED is lit when the computer is on.
*
That an LED on the AC power supply adapter is lit when plugged into an AC wall outlet (not available on all AC power supply adapters).
*
That the AC power supply adapter is the correct type.
Different notebook models require different AC power supply adapters. You will need to know the Product Number of your notebook to determine the Part Number of the replacement part. Click Start > HP Help & Support to view the product name, product number, and serial number that you'll need to have to speak with HP Customer Service.
View the See Also section for information about locating HP Help & Support in your operating system.

Troubleshoot the System Board
If you've verified that the AC power functions properly, troubleshoot the PC's system board by following the steps below.

1.
Remove the battery, and keep the notebook connected to AC power.
2.
Press and release the Power button to start the computer.
*
If the notebook PC powers on , then the AC adapter and system board are functioning properly. Go to Troubleshoot the battery .
*
If the Power LED is off , then the AC power adapter needs to be replaced. Contact HP Service and Support for further assistance.
*
If the power LED is on , but the notebook PC does not power on, then the notebook PC needs to be repaired. Contact HP Service and Support for further assistance.
3.
Shut down Windows by selecting Shut Down from the Start Menu.

Troubleshoot the battery
If you have verified the AC power supply and system board are functioning correctly, troubleshoot the battery by following the steps below.

1.
Insert the battery into the battery compartment on the bottom of the notebook PC.
2.
Connect the AC power supply and allow the battery to charge for 15 to 30 minutes.
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3.
Unplug the AC power adapter cord from the notebook PC.
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Press and release the Power button to start the computer using only the battery as the power source.
*
If the PC does not power on, then the battery needs to be replaced. Contact HP service and support for further assistance.
*
If the notebook PC does power on, the battery is functioning properly.
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Good luck kabayan. ^_~

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eather you have one or a couple of the following problems,

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Dennis

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From HP website- worked immediately for me.
This document pertains to HP Notebook PCs with Windows Vista. Understanding battery charging issues If the notebook battery is not charging or the notebook does not indicate that the battery is charging, the most likely scenario is that the battery itself is operating correctly, but its power management software may have become corrupt. In order to correct the problem, you will need to uninstall and reinstall the power management software by using the Device Manager. This document will explain how to uninstall and reinstall the ACPI Battery listings in Windows Vista, as well as how to obtain and install updated BIOS files, if needed to correct other battery issues. Uninstalling and reinstalling power management software in Windows Vista In order to correct problems with the battery's power management software, follow the steps below.
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