We have vista cctv cameras and a DVR box and cannot see the pictures remotely
1 the dvr box does not have dhcp so we cannot see it on the router. we can give it a fixed ip address.
we have nicked an ip address from a non functioning webcam and can see pics inside the local network but not outside
we can log on to the DVR box but no pics
I am going to site to check the port forwarding which BT say is ok as a check.
and check with sofware suppliers about port needs. It seems like a firewall problem to me but why cant the router see the fixed ip device
how do you tell it to give a fixed ip address to a device which it can see and ping anyway.?
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Your CCTV is connected via an Internet connection.
I'll recommend to isolate the network devices from the Internet before continuing.
This is covering only basic steps, I recommend to get the instruction manual for the CCTV and read it.
Enter the administration section of the CCTV recorder/DCR/NVR by entering your admin account name and password.
Go to the admin setup of the CCTV. Search for overlay and verify if the hacker inserted text on the overlay feature, if you don't use overlay, disable it.
Then check each camera name tags in the admin section. Change the text if it was hacked.
Change the password for the CCTV DVR/NVR/Camera, I bet it was never changed. Write the password down and store it in a safe place.
Last option: If you can't find the place do a factory reset of the DVR/NVR/Camera. (Do make a backup before a factory reset to an external device if possible).
Once the factory reset is done, you will have to reconfigure the recording options for each camera.
Last point after the factory reset, change the admin password.
Are there other devices sharing the Internet connection with the CCTV?
If this answer is YES, then check them for hacker breach.
I'll recommend to increase the security on the Internet Router.
Any device sharing the Internet with the CCTV should be checked for breaches and made secure.
Speak to your ISP and ask for assistance if you have a fixed IP address to your CCTV system. Ask them for advice. Layer 7 routers are more expensive but more secure.
Load all updates for any devices!
Get an IT security expert to assist you with the breach if necessary.
Yes you can definitely view your CCTV footage on your mobile phone at your work via internet. Sentient CCTV DVR basically is a night vision camera. You must know the IP of the camera and IP Video server. Connecting your phone to CCTV camera via the protocol you can view the CCTV footage's in your phone. Night vision cameras are used for surveillance purpose. I would prefer cctv camera with ir illuminator for good image quality in the night time that will clear footage quality in my phone. Recently many new applications have also being launched by security cameras with a view to solve problem you mentioned.
Depends on which side of the router the DVR is on. If it's inside(meaning no access from the internet) then type in the address of the DVR on a web brouser to see the video. If you are trying for internet access then you need to assign a port in the dvr setup. Then you must forward that port in the router so it can be seen from the internet.
you will have to allow the devices in the router wirless or direct connectivity setup in the router it self. If the router does not have permission to connect the device they will not be allowed to connect. log in to the router and set up each device accordingly.
To configure the DVR from a remote location you can do it one of two ways: Create a vpn connection through your router if it supports it or an external units to the remote location. This will make the remote location appear to be local to the dvr.
You can also setup the dvr's internal IP and port on your router through port forwarding. This way certain network access or traffic will be passed directly to the dvr from outside your local network.
it is neither clear what sort of output your cctv cameras produce, nor what sort of input your dvr accepts. but, for the most part, dvrs record digital tv signals, whereas cctv cameras output analogue signals. so, even though you may be able to plug a cctv camera "straight" into a tv via a scart connector, it is unlikely that any scart connectors on a dvr have the necessary circuitry to accept such signals.
Best results are to use a Netopia WiFi Business Router for a DVR installation. A Siemans modems will drop the CCTV connection at random and you will have to restart the DVR manually...which defeats the purpose of having constant video being remotely accessed. We are switching to Netopia to solve our problem with AT&T and Siemans.