Question about Microwave Ovens

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Emmerson microwave MW9113SS stopped working

This one worked great two times. Now, only the light will come on but won't run or turn turntable. Please help - this was a gift to an elderly parent to replace and old one that was working.

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  • agukoe Jan 24, 2009

    I do have the same problem, the counter works but wont warm anything.

  • Anonymous Apr 24, 2009

    It was working fine and then, all of a sudden it stopped. The light comes on but it does not do anything else. I have had this for less than a year & will contact Emerson for warrantee coverage. However, I bought it to replace one that had been in our family (AND WORKING FINE) since 1984! What a pain.

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  • Microwave Ovens Master
  • 8,865 Answers

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.


The following is advice if it's out of warranty and you or someone you know wants to work on it:


This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

If you only need a switch, you can order a universal type from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 24, 2008

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