Question about DeLonghi ESAM Coffee Makers & Espresso Machines

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General alarm delonghi perfecta

Can not clear general alarm. Brand new machine not a single cup of coffee made -bought a floor model EASM 5500 Perfecta and the store clerk packaged it up and put water spout in infuser so it got caught when the machine cycled. I have removed the back of the machine - with it UNPLUGGED-I moved the motor so as to cycle infuser to allow the stuck water spout to be removed; however, as far as I can determine the system seems no to cycle to allow a resetting of the gears to a known position. A schematic would help - I did jumper the one micro switch that is on the worm gear thinking at least I could get the motor to turn - but no luck - the General Alarm comes on before any motion, etc. Can anyone tell me how to reset the mechanical 'home' or a link to a schematic with function block diagram ?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Magnifica gives Generic Alarm Message - Infuser stuck

My infuser was stuck in the down position, When I called customer support the told me some easy steps to fix this problem..try calling them

Posted on Mar 12, 2009

EwingElect
  • 276 Answers

SOURCE: I desperately require an User Manual for a

try http://www.delonghi.com.au/support/instruction_manuals.asp?group=&mst=contain&ms=esam5500&dst=&ds=

Posted on May 26, 2010

  • 1 Answer

SOURCE: insert infuser assembly alarm on De longhi coffeemachine

Did you try tightening the 2 hex screws behind the infuser?

Be gentle though. Mine felt tightend but thenIput just a bit more pessue on them and got an eigth to a quarter more turn out of them. Found this solution on this site

Posted on Sep 07, 2010

  • 4 Answers

SOURCE: DeLonghi Perfecta ESAM5500 when trying to make a

Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.

It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.

The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.

If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.

Posted on Feb 08, 2011

  • 102366 Answers

SOURCE: How do I descale my Delonghi Perfecta? Can't

You can download the manual from the manufacturer's web site at
http://www.delonghiusa.com/downloadpdf.php?nid=69

Descaling instructions are on page 12.

Posted on Jun 13, 2011

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