Question about AT&T Blackberry Curve 8300 Smartphone

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Blackberry curve my roller ball wont move down, how do I lift the ring around it in order to clean it?

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  • Anonymous Feb 24, 2009

    the ball wont move up

  • teresacmille Feb 26, 2009

    my roller ball will easily move in any direction other than down. When i want to scroll down, i have to press harder on the ball (sometimes i accidentally select items instead of scrolling) and the ball feels like it can freely move down. There's a grindy sound or feeling - reminiscent of a bad knee joint.

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  • Master
  • 2,794 Answers

I found this solutions:
http://blackberrytrackballs.com/

It looks like the made them easy to replace but not easy to clean.
Replacement may be your only solution.

Posted on Oct 27, 2008

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1 Answer

My blackberry ball doesnt scroll down,just up,left and right ecept down


Chances are it's clogged with dirt and other debris. I suggest using a Q-tip© lightly dipped in rubbing alcohol and run it around the ball and move the ball and just clean it off. That should help.

If not, the ball probably needs to be replaced

Nov 17, 2010 | RIM Blackberry Curve 8300

1 Answer

My roller ball does not scroll down, it goes all other directions but down, it makes it so hard for me to navigate.


take the roller ball out by poping out the silver ring at the top and look on the bottom of the ball and make sure that all of the black rollers will roll and if not clean them.

Feb 22, 2010 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

My blackberry roller wont move down... is there any way i can move up and down without the roller ball?


sorry there is no way to do that without replacing the trackball or have the old trackball cleaned.

Feb 04, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Roller ball sticks on my blackberry curve.


pry silver cover ring off gently. Then remove ball assembly and clean with compressed air. If this does not work you can buy ball assembly on line.

Jan 01, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

When i push scroll button down nothing works only side to side up and down works


This is very common for the blackberry's. Sometimes the trackball gets full of lent and dirt which won't allow the wheels to move. The chrome ring around the ball just pops off and the track ball should come out. Try cleaning it with a small brush. If this doesn't fix the problem, then a new track ball can be purchased on ebay for less than $5

Dec 03, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My scroll ball won't allow me to scroll DOWN; I can scroll up, across right and left, but NOT down................


pop the silver ring off from around the ball and remove the ball assembly. Be careful cause the ring only has connections on three sides and you must start on the side without the "pins". just keep messing with it and it will come out. then clean the rollers up and make sure the flap connector on the bottom is clean and intact. That should do ya for now and should hold you for several weeks
pls rate this fix

Oct 05, 2009 | RIM BlackBerry Curve 8310 Smartphone

3 Answers

The ball won't scroll down


Pop the ring around the track ball out with a small blade or your finger nail. Three double prongs hold it in place (bottom and both sides, none on top). Turn device over and gently tap the back. Track ball will release once ring is removed. At this point you can view the track ball and see exactely what is causing the block. Clean if needed with q-tip or remove lint/debris/etc... Just did this with my 8830. Working perfectly now. - {would not scroll down at all prior to}

Nov 25, 2008 | RIM BlackBerry 8800

1 Answer

Roller ball will not work down.


Cleaning the roller ball with a lint free cloth seems to work pretty well. Lock the hand held and then just go to town on the roller ball with the lint free cloth.

Sep 17, 2008 | RIM BlackBerry Curve 8310 Smartphone

5 Answers

Roller ball


Same problem, wouldn't scroll down. Lifted the ring pulled out the rollerball and cleaned it with alchohol. Used a cotton swab, soaked it pretty good and rolled it around a bit. Set it back in and it worked like new. Watch how you take it out so you can put it back in the same way.

Sep 15, 2008 | RIM BlackBerry Curve 8310 Smartphone

6 Answers

Trackball reinsert blackberry curve 8310


Usually the clips of the chrome ring break and don't snap back into the frontplate. There are :<a href=http://www.portatronics.com/guide/Smartphones-Repair-Guide/>Blackberry Curve Repair Guides</a>online that show you how to disassemble the Curve, if need be.

Jul 29, 2008 | AT&T Blackberry Curve 8300 Smartphone

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