Question about Maytag Neptune MAH5500B Front Load Washer

5 Answers

Washer spins but not enough to extract water from clothes or tub.

Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

Posted by on

  • 11 more comments 
  • tombritto Dec 31, 2007

    I have Maytag LA8340 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is

  • tombritto Dec 31, 2007

    Sir,

    I have a Maytag Model # LA8340 S# 200649 Washing machine performs a limited spin cycle but not enough to extract all the water from the clothes or the tub. Clothes still drip. When you place your hand on the maching during the spin cycle you can feel how weak the spinning is.

    Please help, tiger130@sbcglobal.net

    Thanks

  • eddbgd Jan 06, 2009

    machine drains but does not spin water out of clothes

  • sas2 Mar 08, 2009

    mmmmmm

  • cleduc May 11, 2010

    after looking at solution 1 from neptune_dude, i tried following:

    (have a MAH4000)

    - manually pressed the door-closed switch, and after having removed cover, manually triggered the 2 switches inside (1 just right-above of the wax motor, 1 right-above of the door-lock, so about4 inches right of wax motor). With this i had the full-spin, not only back-and-forth



    - replaced the wax motor. now, no matter what i do, the wax motor never moves. So seems that the command to move the wax motor never comes.



    Question: does that mean borad problem, or should i check fopr anything else first ?



    Thx in advance



    Charles

  • Anonymous Mar 13, 2014

    code OL comes on at end of cycle and clothes not extracted

  • Anonymous Mar 19, 2014

    it won't spin in high speed mode to extract water and when cycle hits 6 minutes it stops and jumps to zero

  • Anonymous Mar 20, 2014

    water will not stay in tub during washing

  • Anonymous Mar 23, 2014

    washer washed clothes and drained some water out but will not spin out and spin light stays on drum will not settle down in position to spin

  • Anonymous Mar 25, 2014

    Doesn't matter the cycle I use, there is very little water in the washer tub ( does not cover the clothes). Is this normal?

  • Anonymous Mar 26, 2014

    don't seam like their enough water in machine to wash clothes--don;t come out eclean

  • Anonymous Mar 30, 2014

    We have to pre wet all clothes prior to washing because washer doesn't insert enough water during cycle. Model #m042968

  • Anonymous Mar 31, 2014

    I am trying to spin dry my clothes in my twin tub machine and the dryer is not spinning. Any suggestions?

×

Ad

5 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 163 Answers

It sound to me to be the water pump, with all the water in the tub, the machine dont spin ok, and the water is extracted by centifugal force, not by pumping as it should be, call a tech, this is a hard job for regular people..good luck

Posted on Aug 10, 2006

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

FYI: Maytag lost a class action lawsuit on this issue and was required to replace the board (~$300) free of charge for a limited time. However, that time has passed... This means YOU get to fix it - and it is expensive.

Note: This part WILL fail again - we get about 5 years use per board. We have six active kids - so we run about one load a day or more. I will NEVER buy another Maytag again because of this problem.

Posted on Nov 01, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

And some tiems the WAX MOTOR which locks the door during spin cycle may burn out and not lock the door you need to replace this part it is about $ 30 and fairly easy to install except you need to open the top and front side of the machine if you need further assistance you can email me at Jkahsay@hotmail.com


Posted on Jun 11, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 79 Answers

Is the machine really trying to ramp up or is it just tumbling back and forth during spin cycle?

If it is trying to ramp up the speed then immediately shuts down and tumbles back and forth again this can be caused by an open in the out-of-balance circuit. There are three inertia / unbalance switches in a series circuit. If any one of these switches is open the machine will attempt to ramp up. Next, the microprocessor checks this circuit and if it sees that it is open then it thinks the machine is out of balance and shuts back down, tumbles and will try to ramp up again. Look in your console area for a schematic which will show the electrical wiring and you can locate the three switches and check them with an ohmmeter for continuity.

If it is just tumbling back and forth then it may not be getting the switch contact from the spin enable switch located in the door latch assembly. Does the door locked light come on in spin cycle? You don't have the door latch wax motor issue to worry about on the MAH5500B series Neptune but you could have a problem with your door latch assembly. Maytag also made it so you have to replace the whole door latch assembly and cannot replace just the spin enable switch located in the assembly as you can on the wax motor door latch assembly.

Posted on Jan 05, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a MAH5500AWH and experienced the same problem twice. Both times the R11 resistor on the control board was burnt up. The board is behind the cycle selector dial. To check, remove the outside screws holding the metal backplate for the user control console. Do not remove the inside screws as these hold components to the backplate. My advice is to replace the whole board. You can buy a new one (expensive) or try and get a used one from a repliance repair/parts center.

Posted on Aug 18, 2006

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

After final rinse and spin cycle clothes are still wet


I can't solve this but am having a similar problem. There is no water in the tub but the spin cycle does not get enough water out of the clothes and they're very wet. This causes the towels especially... to smell really bad. The tub is very loose. How can this be fixed.

Jul 23, 2009 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Spin Cycle Fails to Extract Sufficient Water


GO TO www.repairclinic.com enter your model number and look for parts 3365 and 2595. If either is worn or doesn't look as good as the pics you may want to change them. And you also may want to tighten the belt more.

Apr 11, 2009 | Washing Machines

1 Answer

Kenmore 90 Series washer needs two spins to remove water


We have exact same washer. It is 11 years old. We are at a point where we have to spin it 7 times and then still isn't too dry. It dies yesterday a very loud death. Mentioning this here because it could be a foreshadowing of your Kenmore 90's future.

Dec 29, 2008 | Washing Machines

1 Answer

Spin cycle not working properly, clothes still wet!!!!


When the clothes are wet at the end of a cycle, check these:
Motor coupler Totest the motor coupler, re-start the washer in its spin cycle. Let themachine run for a minute, and then open the lid and notice whether thetub is spinning:

  • If it's spinning when you lift the lid, the coupler is fine.


  • Ifit isn't spinning--and your machine was produced by Whirlpool®--you mayhave a broken coupler. Many Whirlpool-made washers use a small,relatively inexpensive device called a motor coupling. Thisplastic-and-rubber component is mounted to the shaft of the motor onone side, and to the transmission on the other. Over time, the couplerwears out and fails. When that happens, you need to replace itcompletely.


Spin cycle Ifthe washer doesn't reach its proper spin speed, the clothes may be toowet at the end of a cycle. Check to be sure the load is properlybalanced and run a spin cycle again. If the clothes are still wet, youmay have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®),or a worn motor pulley or tub bearing. Replace the applicablecomponent.

Alternatively, there could be clothes caughtbetween the inner and outer tubs. Read the "It spins but won't pump"section of the "It won't drain" section. Also, there could be otherthings that cause friction on the drive train. Seek the assistance of aqualified appliance repair technician.

Siphoning Ifthe water that pumps from the machine goes right back into the machineafter the spin cycle, it may be because your washer is siphoning thewater from a laundry tub with a slow drain, back into the washer. Tryto improve the draining of the laundry tub. (Is there something stuckin the drain?) Also, be sure the drain hose doesn't reach more thanabout 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inletvalves eventually fail. One problem that may develop with a water-inletvalve is that it can no longer completely shut off when the electricityis turned off to it. Then, the valve may leak and drip water into theclothes tub--you may notice that your washer has water in it when youhaven't used it for a few days. To fix this, replace the valve.
More information can be found here:
http://www.repairclinic.com/0088_11_1.asp#Level1_12

Oct 29, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer spins but not enough to extract water from clothes or tub.


could be a loss belt or a kinked hose, since you say it feels weak i would think it is not getting up to speed which would be a loss belt or drive train issue, of course it could just be to big a load or on slow spin speed setting

May 22, 2008 | Washing Machines

1 Answer

Kenmore washer - water is emptying from tub but clothes are not spinning dry


replace door switch.If the computer thinks the door is open, it will not fast spin as a safety precaution. 

Feb 27, 2008 | Kenmore 3.2 cu. ft. Plus Top Load Washer

1 Answer

Kenmore front load wet clothes


Before going further it is important to determine if the machine is reaching full spin. Make sure the unit is set to MAX extract and watch the inner tub. The tub should be spin really fast (1000 rpm's or better) during the final spin. If not you have lost one of the phases on the motor.

Jan 08, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer spins but not enough to extract water from clothes or tub.


Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.

Rate me pl.....if helped.

Dec 31, 2007 | Washing Machines

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

2,502 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

jimorris77

Level 3 Expert

411 Answers

Sheldon Dedek

Level 3 Expert

909 Answers

Bill Long

Level 3 Expert

603 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...