Question about Philips VOIP8411 IP Phone

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I do not have a dialing tone and cannot make or receive calls

Hello, 
I was wondering if anyone out there could help me, I'm a techno phobe so you will need to make any advice idiot proof! My new VOIP8441 is set up, plugged in correctly and the displays are on in all the right ways BUt there is no dialing tone to make landline calls. Before you ask, yes, the phone jack is in!  The phone does rings and the display lights up when someone calls but the line is dead when I pick it up.
Any ideas?
Thanks,
Eleanor.

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  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    hmm..i believe that the dial tone only appears after entering a number, and then pressing the green button, right?



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Let me know if that is the case..

Posted on Oct 24, 2008

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*
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