Question about Lucent AT&T 960 Corded Phone

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Lucent 960 corded telephone

1) Is there a way to set my phone to forward all my calls to another number? I'm on a corporate pbx so I'm not sure *72 would work. 2) If *72 works on my pbx, how do I use it? Thanks Paul.James@HS.UTC.com

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I know this was posted 2 years ago, but I'll try to answer the questions anyway.

1) By itself, the AT&T 960 telephone does not have the ability to forward calls. That would be a function of your service provider (or in this case the PBX that it is connected to).

2) How to forward calls varies from PBX to PBX. You would need to speak with someone who administers the telephone system.

Posted on Oct 29, 2008

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How can I setup forward call to my cel from VTECH CS6649-2


Call forwarding typically can redirect incoming calls to any other domestic telephone number, but the owner of the forwarded line must pay any toll charges for forwarded calls. Call forwarding is often enabled by dialing *72 followed by the telephone number to which calls should be forwarded. Once someone answers, call forwarding is in effect. If no one answers or the line is busy, the dialing sequence must be repeated to effect call forwarding. Call forwarding is disabled by dialing *73. This feature requires a subscription from the telephone company. Also available in some areas is Remote Access to call forwarding, which permit the control over call forwarding from telephones other than the subscriber's telephone. VOIP and cable telephone systems also often allow call forwarding to be set up and directed via their web portals. https://en.wikipedia.org/wiki/Call_forwarding

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In order to set call forwarding on this telephone, must first have the feature CFV (Call Forward Variable) on in the line. This feature can be provided by the telephone service provider.

A typical feature code for this is *72 to activate CFV and *73 to deactivate.

You can program these features on the M9316 telephone by do the following:

CFV activate

1) Press the SAVE key.
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3) Then enter *72 (optional: plus the telephone number of where you want the call to forward to).
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1) Press the SAVE key
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Be sure and label your buttons.

To use go off hook and press the key you just programmed.









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Going off of my memory....to program a speed dial you would first press "Program", enter the telephone number you want stored and then press the one of the memory buttons to save the number to. If the number is to be saved on a lower memory position press "Lower" before you press the memory button.

AT&T's telephone product website has a section where user manuals for many AT&T and Lucent branded telephones.

http://telephones.att.com/telephones_ui/support/dsp_manuals_list.cfm

The 960 is no longer listed, but the many of the basic functions are similar to the 922.

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