Question about HP LaserJet 8000n Printer

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Troubleshooting error message 79 00FE on LaserJet 8000N

We have a LaserJet 8000N. Could anyone please tell me what error message 79 00FE means? I tried calling Hp by they said they don't know what the code means and would have to send someone out..yada yada yada. Which I find it quite hard to believe that they don't keep track of error messages and their meanings, I mean after all, didn't they make them. My apologies, I just had to vent about that. Again any assistance would be greatly appreciated. Thanx much.

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Re: Troubleshooting error message 79 00FE on LaserJet...

Yes...if you remove the jet direct card and your error goes away, be sure it is the jet direct card. If it says 600, or 610 on it, those cards had a lot of problems.

You can buy these rebuilt very resonably.

Posted on Mar 17, 2009

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Re: Troubleshooting error message 79 00FE on LaserJet...

Ok, I am a bit rusty with this printer as its been a while since I have worked on them. If memory serves me right, this error is related to the JetDirect Card. It may have to be replaced. I hope my memory serves me well. As I recall, this was a pain for me to find out as well. HP is usually good, but not always. I had to discover the problem on my own. Also, remove the card and reseat it! This has worked for me in the past as well. Perhaps you have another printer - same model. Remove its card and test it on the erroring printer.

Posted on Aug 12, 2006

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