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Maxtor One Touch 4 (250 GB) no longer shows up on "My Computer". Drive was operable for about a year, now this. I use this as my main BU, so imperative it works again. No strange sounds or other symptoms, just can not access drive. Tried unplugging/reboots/multiple USB ports/etc. Nothing works. Any suggestions? Running XP, service pack 3.

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  • Susan
    Susan May 11, 2010

    Hi,
    Please confirm this is your slave? ( main back up drive)
    and
    does it show up in control panel/computer management/
    and does it list a designated letter ? ( example c:\ drive E;\drive etc)

    Thank you.


  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    hmmm..well..that is a bit odd. seems that perhaps the unit is unhappy. is there a light on that drive, and is it on when plugged in?

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  • 40 Answers

Hi,
replace the ribbon cable and be careful when you re-seat it on the board and on the hard drive. While you do this check the hard drive connection prongs to see if they have been bent or damaged.Take note of the red line on the ribbon cable so you reseat it properly.
or
Clear the bios and/or reset all to optimum defualts in the bios set up. Then connect the HD again, and it shoudl be fine.
or
Call in a favour and ask a friend to hook this hard drive up to THEIR computer as a slave. (Preferably and XP operating system) if XP will pick it up on another pc, then its most likely your motherboardor or windows is the culpret, but if you cannot solve it you will~ be able to save your data.

I clone my back up drive. After swapping it a few too many times I have found that windowz does not like it.Manualy setting the hard drive LETTER as I stated previously, solved the problem.

I am confident that one of these suggestions will solve your problem.

Thank you and good luck.

Posted on Oct 28, 2008

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