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I have a Uniden 6.0 cordless phone model 1558-3T and it says check telephone line. I have a dial tone at the jack

I have dial tone at 2 different jacks with another phone. They all say check telephone line. I have taken batteies out of one handset and that did not help. It sounds like you are on one line and echos. I cannot find the manuel. I have unplugged the bases and replugged them in and nothing still happens.

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: uniden ucis-125 telephone

http://nsegainkc1.aliant.net/knowledge/docs/Repair/PhManuals/UnidenUCIS-125.pdf Above link to owners manual.

Posted on Jul 03, 2007

SOURCE: Handset No Link To Base error and no dial tone

My battery is a Ni-Cd. I bought it new on eBay (TL26554 battery number). I allowed the new battery to charge for a long time and then tried to see if it would work. But no go....the handset gave me the same error message. Good Luck to you too! Mmmmmm

Posted on Sep 18, 2007

SOURCE: Handset ?No Link To Base? error and no dial tone

2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

Posted on Feb 29, 2008

  • 1 Answer

SOURCE: Uniden Cordless handset

we purchased the uninden 3 pack bundle they worked fine when installed now one handset will light up but the screen comes up blank and the handset won't work also if this can be corrected i would like to know how to purchase one extra hand set and charger

Posted on Oct 03, 2008

  • 82 Answers

SOURCE: Uniden 5.8 GHz Digital cordless w 3 handsets interference background noise no matter where we are in the house or which handset we use

This is possibly caused by the internet connection.
Try new ADSL filter.
You need one each per device.


Posted on Oct 14, 2008

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Lost phone manual, uniden d2997


I have a standard trouble-shooting routine for cordless phones. 1) Remove the battery from the handset (from all handsets for a multi-handset version). Then unplug the power cord from the base and wall outlet and also remove the telephone cord. Wait a few minutes and then reconnect the power and phone line cords. Reconnect the battery (ies) for the handsets. Make sure this connection is tight. Then make sure that the battery is fully charged (15 hours before first use) and register the handsets if needed. This is done by putting each handset onto the base in order for the D2997. Wait about 30 seconds for each one until you see the Handset Registered message. Make sure that you are within range of the base.

Next try a different telephone (RJ-11) phone cord between the base and the wall jack. Also check if the power adapter for the base is warm. For the next set of tests, I like to use an old corded telephone. Using a different phone, check if you get dial tone at the jack. If there is a dial tone, then the problem is with the Uniden phone. If the above trouble-shooting didn't help, then contact Uniden. These phones aren't meant to be user serviced.

If you do not have a normal dial tone, try another jack on the same telephone line. If there is dial tone at another jack, then you have a problem with the first jack. Otherwise find where your telephone service comes in. If you have a fairly new service, you'll find an RJ-11 jack. Plug your test phone into the jack and test for dial tone. If you have no dial tone or can't test your line, call your phone company. They will fix any outside problem for free. If it is an inside wiring problem, look at the visible wiring and determine if the wires are damaged. Open the jack (if only one is bad) and check for loose wires. There are two types of jacks. One secures the terminal wires with screws and the other uses a punch-down jack. For the screw type, strip additional insulation from the conductors, if needed, and then reconnect them. For the punch-down type, you will need the punch-down tool. It is available at many hardware stores in the wiring section. Use this diagram to check your jack wiring: http://www.lanshack.com/wire_phone_jack.aspx . If you can't see an obvious problem with the wiring, you may want a professional to deal with the wiring in the wall. Your telephone company will do this for a fee.
Uniden has the manuals for their DECT phones on their site: http://www.uniden.com/bin/venda?ex=co_disp-view&bsref=uniden&scat=dectphones_mnl . The manual for the D2997 is available here: http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D2997om.pdf .

I hope this helps.

Cindy Wells

Nov 26, 2011 | Uniden Lands Phones

1 Answer

Handset doesn't have dial tone. says check TEL line.


For this type of problem, you need to isolate the issue. It could be the phone, the inside wiring, or the outside wiring. I like to use an old rotary phone for testing but any basic corded phone should work. Get a new RJ-11 phone cable as well.

Unplug the base unit and plug in the test phone to that jack. Check if you get a dial tone. (Try a new cable if the initial one doesn't work.) If your test phone has a dial tone, then the problem is isolated to the cordless phone. (If the test phone works with the new cable, do check if Uniden works with that cable.) Modern phones are not designed to be fixed by the consumer. If the phone is under warranty, contact Uniden Customer Service. (Otherwise decide if the costs are worthwhile for you; there will be a significant delay before the phone is returned/replaced.)

If you do not get the dial tone, you need to track down the wiring issue. Next move to another jack on the phone line and check if there is a dial tone on your test phone. If there is a dial tone, you have isolated the problem to the jack or the wiring to the jack.

If there is still no dial tone, find where your telephone service comes in to your building. If you can, open the box. Determine the type of connection used there. If you are lucky, you will find a RJ-11 jack for your phone line. Plug in your test phone and check for a dial tone. If there is no dial tone, contact your telephone provider. They will fix this outside problem for free.

If the connection is not a RJ-11 jack, you will need to call the telephone company so that they can determine if the problem is inside or outside.

If you do have a dial tone, then the problem is with the inside wiring. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. http://www.lanshack.com/wire_phone_jack.aspx has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

I hope this helps.

Cindy Wells

Jun 21, 2011 | Uniden Cordless Phone

1 Answer

How do I take Uniden phone off line in use/hold? I cannot use phone at all or receive calls.


It depends on the reason for the in use message on the line. It could be the phone or the wiring. To diagnose the problem, I like to use an old corded phone.

Plug a different phone into the jack (where the cordless base is); use a new telephone cord. Do you have a normal dial tone? If yes, try the cord with the cordless phone's base; if this doesn't solve the problem, then the problem is the phone. If the phone is bad and under warranty, contact Uniden. These phones are really not meant to be serviced by the user.

Otherwise, try the second phone at another extension. If you get a dial tone, then the problem may be the jack where the cordless phone's base is plugged in. Try the cordless phone and see if you still get the message.

If you didn't get a dial tone, find where the phone service comes in. If you have a new install, you will find that your service line uses RJ-11 jacks. Plug your second phone into the jack and check for dial tone. If the phone still doesn't work, call your phone company. There is a problem with the wiring to your location and they will fix it as part of providing the service. Otherwise, the problem is with the wiring inside your home.

For indoor wiring issues, check any exposed wires for damage. Open the wall plate and check for a loose wire. Some will terminate with screws - just loosen the screw, strip more of the strand wire's insulation if needed, wrap it around the screw and tighten carefully. Others will use a keystone jack. Open the cover (just lifts off) and check the strands. You may need to remove the wire, cut it back and strip a new section of the outer insulation. Then using a special tool push each strand fully into the appropriate slot (do not strip the strand insulation). This tool is sold in many hardware stores in the wiring section alongside the keystone jacks. A plastic version is included with many keystones.

If the wiring problem is deeper inside the walls, you may want a professional. Your telephone provider will do this for a fee.

I hope this helps.

Cindy Wells
(a few weeks ago, we had an open line due to mice eating the wires near the road. It wasn't the first time for the problem. We've also lost a dial tone due to a failed filter for the DSL after a lightning strike and when a road crew dug up the wire by accident.)

Dec 14, 2010 | Uniden Cordless Phone

1 Answer

My phone screen says check TEL line. I have two Uniden cordless phones and both of them have no dial tone.


First be sure you have dial tone at the jack. Use a corded phone to do this with. If you do have dial tone then be sure you have ac at the outlet that the transformer is plugged in to. If there is no dial tone at the jack...go to your interface box outside and check for dial tone there....if none call the phone company. If you do have dial tone then you need to check your wires to the jack...or have the phone company do it for you. If you don't have ac at the outlet....check your breaker box or have an electrician check for you.

Nov 07, 2010 | Uniden Cordless Phone

2 Answers

Need to change phone back to tone dialing


Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

Jun 05, 2009 | Uniden 2.4 GHz Cordless Phone System

1 Answer

We can't get dial tone on any of our 3 uniden phones


The base station must be plugged into a live jack. Take a known good telephone and plug into the wall jack. If that checks good use the same cord to hook up the base. If the base still doesn't work, pull the cord loose and look into the jack hole on the base and see if the wire connections are out of alignment. If they appear straight then the base is in need of going to a repair shop.

May 27, 2009 | Uniden TRU-8860-2 Cordless Phone...

1 Answer

No dial tone


Please disconnect your cordless phones from telephone jacks throughout the home. The "line in use" is say that you have a short on the line, or a phone off the hook. So disconnect lines, then replug 1 corded phone in to check for dial tone. If working, continue to plug in 1 phone at a time(rechecking working one each time) to find the equipment that is causing you heartache.

Apr 21, 2009 | Uniden Cordless Phone

1 Answer

No dial tone, just buzzing noise - should be 2 line phone, 1 jack


What you need is a dsl filter since you are working off a splitter. You can usually get these for free from your phone company.

Mar 20, 2009 | Uniden TRU9466 Cordless Phone

2 Answers

Phone and answering machine are connected properly


I am still in need of a solution. It is not a 2 phone (cordless) it is 1 and know I have not solved the problem, I was hoping you would be able to help. I am not interested in purchasing anything other than what I already have.

Please help me resolve my problem, it doesn't sound like anyone has looked at or reviewed it. Thank you

Jan 07, 2009 | Uniden DXAI5588-2 Cordless Phone

2 Answers

We have recently purchased a brother mfc-240c, and as far as i no i have installed it correectly yet when trying to use the fax it dails a dead tone and continues to redail but doesnt send, and we...


make sure you have a dial tone by plugging a different phone into the jack. then make sure you have it plugged into the jack on the fax that says line.

Mar 08, 2008 | Uniden Cordless Phone

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