Re: Kitchenaid double-drawer dishwasher will not start
I just installed a used dishwasher. It filled up with water then stopped. The lights are still on as far as the cycles but nothing is happening. I did the factory diagnostic test and the service diagnostic test, not sure how long each test was supposed to take because after it seemed to go through each cycle by the lights on the front nothing else happened. I waited over 30minutes because I didn't know how long this was going to take. When all the lights on the front went out I tried to turn it on like to run a wash cycle and nothing is happening and the bottom is still full on water. HELP!!
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Sounds like a poor install. If the hoses aren't collected correctly heat from water could cause expansion therefore looser doors and hinges. Make sure the water connections are tight and then check the screws at the bottom of the door. you shouldn't need a pro to fix.
Mine does the same thing! (Same model) I've finally discovered that if I start the bottom drawer first and the top drawer just after that doesn't happen as much. Also, if I run the garbage disposal (and water obviously) while it's starting (I will try to do my hand washing while the dishwasher is getting going) that seems to keep this from happening as well. I've given up running just one drawer, which totally defeats the purpose of buying the 2 drawer dishwasher. But it does keep me from having to bail the bottom drawer :-( I'd like a better solution to this too!
I suppose "flooding in both drawers of ..." implies water is not draining out. Is that right?
It is a very little information to give you any clear solutions.
Did the water get into the drawers without starting any wash program? Most likely it is the backflow from kitchen sink back through the dishwasher drain hose. Does your kitchen sink plumbing have an air gap sowehere. If so, is it clear?
If the water is the back flow then it is likely to be smelly and you do not want to run it through the dishwasher. I would suggest take the drain hose out from under the sink downpipe and drop into an empty bucket. Then take all the fixtures out from the drawers and empty out water using a small container.
Put the washer arms back and run each drawer on a short rinse cycle collecting the drain water in the bucket. If cycle runs clear, then get plumber to check the kitchen downpipe.
Then my advise to you is don't worry about it! The unit should be under warranty. It's time to make the call. Let the warranty repairman worry about it. If he can't fix it, he has the authority to condemn it and you'll get a new one. Anyway, this is one problem you should not have to worry about.
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