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Compaq Presario V6000 screen problem

Essentially, when I open my laptop, the bottom fourth of the screen is showing interference lines and that portion of the screen does not show the images on the default bootup interface. At times the lower portion is blacked out completely.

The problem is becoming increasingly worse.

My computer...don't even know if i have a warrenty...but only a couple of years old.

HELP, this computer was a replacement when my large screen HP blew up 3 times and was replaced twice then they finally aquiesed and gave me this...it was great until just recently...but situation is depreciating quickly...Ugggghhhhh....



Posted by on

  • julescm Oct 24, 2008

    When rebooting I pressed f8 and nothing happened. Do I also need to press the fn button to activated the f8 button?



    So computer is not in safe mode at this time.



    I did go to the control panel and change the resolution to 1024X768 but did not have to change the hz to 60; it was already set to 60hz.



    The problem seems to be resolved but do I still need to put the computer in safe mode and if so, how do I do that?



    Thank you for your help.

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When booting up press f8, go into safe-mode. See if the screen still behaves the same way, If so... I don't think there is much that can be done except using an external monitor on the laptop.

But if it looks ok, I would set the display settings resolution to 1024x768 and freq. hz to 60

In safe-mode you may not be able to set to 1024 but have it set to something in safe-mode so when you reboot it the normal mode it will have reset some of the display settings and hopefully fixed that for you. If the problem persists, check on the freq hz setting and try to go as low as possible, probably 60hz.

G'luck

Posted on Oct 24, 2008

  • Jerry Oct 24, 2008

    I researched a little more - Try this for safe mode, but if the issue is fixed, I would not bother with safe mode now... but for future reference....

    To get into the Windows 2000 / XP Safe mode, as the computer is
    booting press and hold your "F8 Key" which should bring
    up the "Windows Advanced Options Menu" as shown below.
    Use your
    arrow
    keys
    to move to "Safe Mode" and press your Enter key.

    G'luck


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