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Compaq Presario V6000 screen problem

Essentially, when I open my laptop, the bottom fourth of the screen is showing interference lines and that portion of the screen does not show the images on the default bootup interface. At times the lower portion is blacked out completely.

The problem is becoming increasingly worse.

My computer...don't even know if i have a warrenty...but only a couple of years old.

HELP, this computer was a replacement when my large screen HP blew up 3 times and was replaced twice then they finally aquiesed and gave me this...it was great until just recently...but situation is depreciating quickly...Ugggghhhhh....



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  • julescm Oct 24, 2008

    When rebooting I pressed f8 and nothing happened. Do I also need to press the fn button to activated the f8 button?



    So computer is not in safe mode at this time.



    I did go to the control panel and change the resolution to 1024X768 but did not have to change the hz to 60; it was already set to 60hz.



    The problem seems to be resolved but do I still need to put the computer in safe mode and if so, how do I do that?



    Thank you for your help.

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When booting up press f8, go into safe-mode. See if the screen still behaves the same way, If so... I don't think there is much that can be done except using an external monitor on the laptop.

But if it looks ok, I would set the display settings resolution to 1024x768 and freq. hz to 60

In safe-mode you may not be able to set to 1024 but have it set to something in safe-mode so when you reboot it the normal mode it will have reset some of the display settings and hopefully fixed that for you. If the problem persists, check on the freq hz setting and try to go as low as possible, probably 60hz.

G'luck

Posted on Oct 24, 2008

  • Jerry Oct 24, 2008

    I researched a little more - Try this for safe mode, but if the issue is fixed, I would not bother with safe mode now... but for future reference....

    To get into the Windows 2000 / XP Safe mode, as the computer is
    booting press and hold your "F8 Key" which should bring
    up the "Windows Advanced Options Menu" as shown below.
    Use your
    arrow
    keys
    to move to "Safe Mode" and press your Enter key.

    G'luck


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How do you fix a black screen on compaq presario v6000?


I would start with using the Restoration Disk, and when asked do a Non-Destructive restoration.

[Don't have one? Go to HP Support on the internet, then to Contact HP. In the US the disks are free. The shipping and handling is not. $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship. The designation Presario v6000 just means your computer is one of the Presario v6000 series. The EXACT product number is on the bottom of your laptop. It's in the white Service Tag, and to the left of P/N. Write it down, have it ready to tell the nice people at HP Support. PS. Calling in the US is free. It's a toll-free number ]

Past this I would look into seeing if the Display Cable has become slightly disconnected, or is damaged.

The top cover of your laptop, the LCD screen, the metal frame around the LCD screen, and the frame around the LCD screen in front that you see, (Bezel), is the Display Assembly.

Coming out of the body of the laptop that you do not see, is a Display cable. (And the Wireless Antenna Cable)

Opening and closing the laptop can cause this cable to become disconnected, (Usually slightly), and/or damaged.
(Yes, I know. Who designed this?)

To lead you into reconnecting the Display cable, is going to be lengthy. I don't know your skill prowess, but repairing the cable may be more than you wish to take on.

First you will need to download the Service Manual. It's free from HP Support.

I chose the Compaq Presario V6000AU for an example. All of the v6000 series should fall within this service manual.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=3200953&

On this page scroll down to the listing -
Compaq Presario V6000 Notebook PC - Maintenance and Service Guide, and left-click on it.

This is a PDF file. The computer you are on now has Adobe Reader on it, which uses PDF files.
I would suggest upgrading, (Free), to the newest version of Adobe Reader, if your computer does not have it on it.
Adobe Reader 9.3.4

After you click on the above file name, it will take time for the file to download.
You may just see a blank page until the file fully downloads.
Advise be patient.

Page 146 deals with the Display Assembly.

[ NOTE*
Before working on a laptop, ensure all electrical sources to the laptop are disconnected.
Remove the AC adapter (Charger), and the Battery.

Also follow Anti-Static Precautions.
If you do not know what Anti-Static Precautions are, please post in a Comment ]

Page 147 shows the Display Cable. Enlarge the page for clarity.
(Use the Zoom In tool. The + sign at the top )

The above are the easy repairs. Past this point it gets pretty intricate.

[May be a problem with the graphics chip. The GPU.

http://en.wikipedia.org/wiki/GPU

The bottom of the GPU used, (Nvidia GeForce G0 6150. Integrated graphics. GPU is soldered to the motherboard), has pins on the bottom. Contact pins.
The socket these pins insert into is a BGA socket.

http://en.wikipedia.org/wiki/Ball_grid_array

Over time, and with the heat involved inside a laptop, the pins become slightly un-soldered from the BGA socket.
This allows a bad connection.

If this is the problem the GPU chip needs to be reworked with a Reflow machine. Not a common piece of equipment in a 'Geeks are us' type of computer repair shop, if you catch my drift.
Repair will be stated as replace the motherboard.

There are other problems that can be afoot, with no easy DIY solution.

Sep 27, 2010 | Computers & Internet

1 Answer

I have no video on my v6000. When I power it on, I can see a line at the top of the screen that shows me the machine booted up, but there is nothing more.


Borrow another monitor from a friend, and try using it.
If the display is fine, try your monitor on your friend's computer.

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2 Answers

V6000 won't start back up


If the computer is not even showing the splash screen you have a hardware failure or a corrupted BIOS. The first things to try are reseating the memory and other components (hard drive, optical drive, battery again, etc.). If it still will not start and you are very computer savvy, go over to hp.com and see if your unit is capable of flashing the BIOS from a USB drive. If it is not you are probably going to require a computer repair shop.

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My presario v6000 laptop will not start the lights come on but screen stays black and then it keeps turning off and on lights only


Good morning! probably there's a problem on the power supply line of your laptop. kindly bring the unit to authorized service center of presario. best regards.

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1 Answer

Wireless not define in my laptop


here ya go......

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-53245-1&lc=en&dlc=en&cc=uk&product=3200953&os=228&lang=en

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Screen replacement for a compaq laptop model presario v6000


Search ebay for presaron v6000 lcd screen. You can buy it from there.

Nov 12, 2008 | Compaq Computers & Internet

1 Answer

My laptop keeps rebooting most of the time, but sometimes it comes on right. compaq presario v6000. what can i do? also how do i open the laptop?


There would be certain reasons to rebooting ....first reason may be the virus..... so if u have any important data on the computer backup the data and restart the computer.....

when its coming up... ie., when you see compaq screen on the laptop keep tapping the key F11 to perform system recovery... it will go to recovery manager... click next and it would be asking for system restore... Click No and click next... then it will ask you to perform system Recovery.. Click Yes and click next... choose the option without backingup the data... and click next... ur work is done...

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