This is crazy. When I turn the device on, it says there is insufficient space to create a database, as if it's full. Yet when I try to play music, it says there are no tracks on the device! I connect it to the PC, go into Rio Music Manager, and it shows the tracks that I've synced to it. I've gone so far as to format it, but it still comes up saying I need to "delete content" because of the "insufficient storage". Shouldn't that have erased everything? grrrrrrrr
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Re: PC says there are tracks, Rio says no
Well that's my second solution for most people.
I've now had my Rio for about 5 years and it's just about given up the ghost no matter how many fixes I have performed on it... Maybe that's part of the problem. I'm probably going to but a number of old ipods off ebay and fix them for my next player(s). Anyway... Please rate the solution to show that the problem has been solved.
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There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. -Tha Mp3 Doctor
Normally when you format the Rio it does not actually remove the firmware so this may not have done anything. I would advise upgrading to the 1.95 or 3.04 firmware and format then and see if this sorts the problem.
Hope this helps,
------------------------------------------- If you need anything else then just wave!
It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists)
It needs at least 6MB of free space on the device to create this.
If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks.
If not, format the device and start over. Right click on the device in My Computer and select format.
Best of Luck.
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio carbon and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
I would suggest going to the rio site, http://www.digitalnetworksna.com/support/rio/product.asp?prodID=235. Downloading the latest version of the rio music manager. See if,once the manager is loaded, you can access your music.
What OS did you load?
Are you using MS indexer or Google?