ILO LCD Color HDTV does not change channels /... (by 14 users)
posted by Lpike on Aug 09, 2006
PROBLEM: Will not resond to change channel, volume, menu access.... neither from TV or remote. Just turns on and off. The channel it is set on work fine just can't adjust.
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We had recently had cable installed and the tech ran the cable across the street too low. Apparently a vehicle drove by and snagged the wire, pulling it down the street until it snapped. This occured Sunday morning early...TV was fine Satruday night. BUT the problem has been noted ever since cable was reinstalled.....
MY QUESTION:
Is it possible, that when the wire was stretched to the point of poping, that it sent a surge through the cable that zapped the TV? I have the Cable co coming out to check it out...I need to know if there is any techincal logic behind my thinking here.....
Comment by Lpike, posted on Mar 23, 2007
MAYBE GOOD NEWS:
I went to Initial DVD website (as did user:mastahyo) and sent an email explaining the problem. I got a response back in a day or so and he instructed me to call.
When we called we were told we MUST have the receipt and they could not look it up by the serial number.
So, I emailed the first guy back and he was VERY helpful. He looked up the receipt for me using the serial number I emailed to him. He sent me a copy of the info. so that when I called back I would have all the numbers I needed.
My husband called back and they told him to ship it to them. The only charge (at this point) is $9.00 because they have to ship the box to us as we discarded the original.
Keep in mind that this TV has now been in the back of the closet since my original post in August 2006. I am hopeful about the situation.
WE WILL SEE>
If interested, here is the link:
http://www.initialdvd.com/default.asp?pa... )
I went to Initial DVD website (as did user:mastahyo) and sent an email explaining the problem. I got a response back in a day or so and he instructed me to call.
When we called we were told we MUST have the receipt and they could not look it up by the serial number.
So, I emailed the first guy back and he was VERY helpful. He looked up the receipt for me using the serial number I emailed to him. He sent me a copy of the info. so that when I called back I would have all the numbers I needed.
My husband called back and they told him to ship it to them. The only charge (at this point) is $9.00 because they have to ship the box to us as we discarded the original.
Keep in mind that this TV has now been in the back of the closet since my original post in August 2006. I am hopeful about the situation.
WE WILL SEE>
If interested, here is the link:
http://www.initialdvd.com/default.asp?pa... )
Comment by Lpike, posted on Apr 10, 2007
UPDATE ON REPAIR:
We, as promised, they set the box along with the return UPS label. We packed it up ad sent it to them on Thursday, April 12, 2007. They advised my husbad it would be 2-3 weeks. We will see.
We, as promised, they set the box along with the return UPS label. We packed it up ad sent it to them on Thursday, April 12, 2007. They advised my husbad it would be 2-3 weeks. We will see.
Comment by Lpike, posted on Apr 11, 2007
Sounds like brad325is has managed to get the same help I have. The folks at Initial Technology were very nice and very helpful thus far. As I stated before, I did not have the receipt as my TV is now almost a year old and has been stuck in the back of a closet since my first post here in August 2006. The email support tech located it in thier system.
I understand the frustration. I myself (after being told they could do nothing for me)strolled around walmart's electronics department with the broken TV in a cart and a sign on it stating the condition.
While I understand that when buying a less repultable brand there may be bugs that were not caught in testing, I expect the company to make it right. It is my hope that this company is doing that.
For those who want a high quality product without the potential for headaches, I suggest sticking with the more expensive, proven brands.
As for me, if the company makes it right, I may buy electronics from Walmart again but next time I will know where to get support before I bring it home.
I understand the frustration. I myself (after being told they could do nothing for me)strolled around walmart's electronics department with the broken TV in a cart and a sign on it stating the condition.
While I understand that when buying a less repultable brand there may be bugs that were not caught in testing, I expect the company to make it right. It is my hope that this company is doing that.
For those who want a high quality product without the potential for headaches, I suggest sticking with the more expensive, proven brands.
As for me, if the company makes it right, I may buy electronics from Walmart again but next time I will know where to get support before I bring it home.
Comment by Lpike, posted on May 02, 2007
We received our TV back from Initial Technology last weekend. So far everything is working fine. I encourage you all to contact Initial Technologies to see if you can get assistance.
13 Other Users Have The Same Problem
Comment by YeyeTube, posted on Jul 23, 2008
I just got this problem today!! I tried to change the channels with the remote and it wouldn't work, so I went to the television itself and tried to change it, and still nothing!! I tried to fiddle with the batteries inside the remote, and tried unplugging the television and plugging it back in, turning it on and off but nothing is working at all!! It's so frustrating. And now I'm stuck on Cartoon Network thanks to my little brother ... and me. Haha. If anything I wish it would at least get stuck on Discovery Channel or History Channel. What a rip off television seeing as numerous people have the same problem.
Comment by Tapiz, posted on Jul 07, 2008
MY FIRST STEPS WERE TURNING THE TV ON AND OFF. TRIED TO CHANGE CHANNELS WITH CONTROL AND MANUAL. DID NOT WORK EITHER. TV TURNS ON AND CAN ONLY SEE ONE CHANNEL THAT IS IT. NONE OF THE BUTTONS WORK AT ALLLLLLLLL.
Comment by ohiohotdog, posted on Jul 02, 2008
Time-Warner techs say that I cannot get either my Ilo remote or Tw's to do anything but turn on my TV. They say get a TV repairman to do the job. Even manual operation will not let me use the top buttons except the red and green buttons. Is there some code number Ilo has that could be used to program a remote? Thank you,
John Frankfurth
email: ohiohotdog@aol.com
Comment by Guest, posted on Jun 26, 2008
same problem need help
Comment by Guest, posted on May 28, 2008
my tv dosen't change not even with the remote control or the tv bottoms
Clarification Request
by DALE88MC, posted on Jan 22, 2008
What do you people think? Wal-mart doesn't warranty every item in the store forever. Wal-Mart and any other retailer sell products in good faith to the consumer. The retailer makes it possible to return an item to them for satisfaction within a specified time frame and with ceratin parameters in place. That is the law. Obviously retailers don't warranty products indefinitely or they would go out of business. Wal-Mart specifically has one of the most liberal return policies there is in retail. Try to return something at Target. At some point the consumer has to take a more responsible role.
Best Solution
posted on Oct 02, 2007
Well Same Problem just a different day remote not working tv buttons not working has there been a class action suit filed yet if so can some one let me no plz flash14067 at yahoo dot com plz let me no wat is goin on wit this problem or if there has been a suit filed yet ty
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Solution #2
posted on Jan 20, 2008
Add me to the list also, this was the worst electronic purchase I've ever made. The 26' HTDV worked for 1-year.
Will not resond to change channel, volume, menu access.... neither from TV or remote. Just turns on and off. The channel it is set on work fine just can't adjust.
Will not resond to change channel, volume, menu access.... neither from TV or remote. Just turns on and off. The channel it is set on work fine just can't adjust.
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Solution #4
posted on Dec 15, 2006
Hi. I also have that same problem. Seems like alot of people do. I beleive we need to get a Class action suit going. But in the mean time I can still use my TV by running my sound thru my surround sound DVD player and changing channels thru my Direct TV box. My husband also has his playstation 3 hooked up some how!! Unfortunatly I have one remote for sound one for just turning the TV off and on and the direct tv remote to change channels. It is a hassle but I can't afford to just though out 800.00. Hope this helps!
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Solution #5
posted on Mar 07, 2007
I have the same problem as most of you and I was suspecting that the control board for the TV is faulty since it seems that everybody is experiencing the same problem. I emailed walmart but their guarantee is only up to 90 days of purchase. They did gave me a contact person in initialdvd.com to email. However I was told that I have to call customer service . Now this is where the problem get bigger. Calling initialdvd's 1800 number will only get you as far as a voice mail (even if your strong enough to wait up to 15min) they will ask for your name and number and promised to call within 48hrs. This is just a lip service for them since chances are nobody will call you. I tried this three times before I gave up and emailed www.labbb.org to file a complain against initialdvd. exactly 8 days later I got a call from Robert the initialdvd CS supervisor. At first I was so happy to get the call but later it turned sour because instead of helping me with my tv problem he actually spend 10 min accusing me of not telling the truth because they have no record of me calling. It was until I told him that I am recording our conversation when his attitude change although he did say he is not giving me permission to record our conversation. Finally he transfered my call to their technical person who told me exactly what I thought the problem is that the p/u control is frozen and has to be replaced. You know what if ever someone did want to initiate a class action suit against this company count me in. Because though I am a nice person who is willing to give leeway to companies as long as they recognize their fault but to be scolded and accuse of not telling the truth is the last straw. I did not spend almost a thousand dollar for this.
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Solution #6
posted on Apr 10, 2007
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WalMart is now refusing to give exchanges or refunds on this brand! That's what they told me today when I complained about my piece of junk TV that's less than 4 months old. Remote doesn't work! We can turn it on manually, but we can't change the channel, so we can't even run the TV through the VCR! I am so angry about wasting all this money! I'll NEVER shop at WalMart again!
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Solution #7
posted on May 02, 2007
R.T. from Tennessee.
I have the ilo 26" LCD, no response from the remote or TV controls, it will turn on and off. Purchased from Wal-Mart 8 months ago, used VERY LITTLE. Returning to W-M with the record of purchase they had no help, 90 days had passed. I did get a speach concerning "you should have also purchased the warenty" Number one, the TV was purchased by my son-in-law for me, I was overseas at the time. I am totally discussed with W-M and ilo, all the help on the net is from others like you guys.
I have the ilo 26" LCD, no response from the remote or TV controls, it will turn on and off. Purchased from Wal-Mart 8 months ago, used VERY LITTLE. Returning to W-M with the record of purchase they had no help, 90 days had passed. I did get a speach concerning "you should have also purchased the warenty" Number one, the TV was purchased by my son-in-law for me, I was overseas at the time. I am totally discussed with W-M and ilo, all the help on the net is from others like you guys.
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Solution #8
posted on Jan 19, 2007
I all so have a 32" ILO hdtv/monitor. worked great for 3 to 4 mouths. lost chanel control, volum control and source control. called customer service at 1-800-216-5156. had to wait a while but finley got a real person. I was told they would repair it for free or send me a new one. they are even paying for shipping
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Solution #9
posted on Apr 10, 2007
I'm having the same problems as everyone else. ILO 32 HD...worked great for 5 months and now there is no response from the romote or the controls on top of the tv other than on/off...NOTHING>>>no volume/channel/source/menu. I am just starting the process of calling and will not sit here with this TV as is...I will request a replacement and a refund in full if the replacement does the same...If Wally World wants to continue to sell this crap...then maybe legal recourse from us is the answer. Just give me an $800 TV that works like it's suppose to. Will keep you updated on my venture into "support" on the TV.
Comment by brad325is, posted on Apr 10, 2007
Well, called the local WallyWorld the manager denies knowing that there is a problem with the tv's. I did send Initial Tech. Inc. an email through their web page and got a response the next morning (today) I just got off the phone with support...after straight out telling him up front that I know what problems they are having, he stopped the pony show and just got down to business. I do have to pay 14.39 for boxes to send the old P.O.S. back to them. Then wait for god knows how long for them to send me another one...says around 3 weeks after they crack mine open then send a new one. Not to happy about that..but will see. I informed and he agreed that if the next one has problems they will issue a refund through wallyworld for my purchase...I'm sure if that happens, it will be a goat rope to say the least. So.....here I sit waiting for the boxes to get to Il. via Ca......nice
Comment by brad325is, posted on Apr 11, 2007
I forgot to post info on my last post....
Expect Zero help from WallyWorld unless it is within the 90 day return policy..shorter at some locations and models..why, I don't know. Unless you can have Initial Tech. Inc. issue you are RMA or RA # for a refund..not an exchange.
You can visit Inital Tech Inc's web site as listed above.
email them direct with your problem at postmaster@initialdvd.com or support@initialdvd.com
I received a reply within 24 hours with this number to call: 1-800-838-3315..here is what they sent.
Dear Valued Customer,
Please call the customer service department at 1-800-838-3315 with your unit, accessories, and purchase receipt ready.
Sincerely,
Initial Technology, Inc.
1935 Puddingstone Dr
La Verne, 91750
I am assuming no receipt no luck..not sure on that one..but they want a copy of the receipt sent with the unit. I was issued an RMA # and had to pay 14.39 for boxes to be sent to me from california to Illinois to return the unit. They say the boxes will come with a number to call UPS to pick up when I get every thing packed (original cords, remote etc.) I was told it would take 5-10 business days to check my unit to verify what the problem was before they would send me a new TV. All and All, a 3 week deal without the TV on hand. Note: they are fully aware of the issue with these units...if you mention to them that you have read up on the problems and that you know others have returned and gotten new ones, every things seems to go a little faster....I was told they have started using newer and different boards...we will see I guess.
Expect Zero help from WallyWorld unless it is within the 90 day return policy..shorter at some locations and models..why, I don't know. Unless you can have Initial Tech. Inc. issue you are RMA or RA # for a refund..not an exchange.
You can visit Inital Tech Inc's web site as listed above.
email them direct with your problem at postmaster@initialdvd.com or support@initialdvd.com
I received a reply within 24 hours with this number to call: 1-800-838-3315..here is what they sent.
Dear Valued Customer,
Please call the customer service department at 1-800-838-3315 with your unit, accessories, and purchase receipt ready.
Sincerely,
Initial Technology, Inc.
1935 Puddingstone Dr
La Verne, 91750
I am assuming no receipt no luck..not sure on that one..but they want a copy of the receipt sent with the unit. I was issued an RMA # and had to pay 14.39 for boxes to be sent to me from california to Illinois to return the unit. They say the boxes will come with a number to call UPS to pick up when I get every thing packed (original cords, remote etc.) I was told it would take 5-10 business days to check my unit to verify what the problem was before they would send me a new TV. All and All, a 3 week deal without the TV on hand. Note: they are fully aware of the issue with these units...if you mention to them that you have read up on the problems and that you know others have returned and gotten new ones, every things seems to go a little faster....I was told they have started using newer and different boards...we will see I guess.
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Solution #10
posted on Apr 12, 2007
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Bad news folks...even if your ILO is replaced, guess what..you're still going to have the exact same problems down the road...I should know..my replacement tv did the VERY same thing as the original. As it turned out, if you can get wal mart to call the company and get an RA number for credit, walmart should give you a refund. I got mine and used the money to buy a REPUTABLE brand of television! Never again will I buy a piece of junk like the ILO, and never again will I EVER buy electronics from Walmart.
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Solution #11
posted on Mar 23, 2007
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My suggestion is to raise hell with Walmart...I've now had the exact same problem with my REPLACEMENT set that I had with the first one. I spoke to the folks at the Walmart that I bought this piece of crap from, and found out that if Walmart can get the RA# (needed for credit of the return) Walmart will refund my entire purchase price. The number for them to call is (909) 392-5583 ext 130 The person they will need to speak to is Joel Macias. Maybe if enough people who bought these cheap ass sets demand their money back from Walmart, the chain won't carry this piece of crap anymore!
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Solution #12
posted on Jan 21, 2007
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PROBLEM: Will not resond to change channel, volume, menu access.... neither from TV or remote. Just turns on and off. The channel it is set on work fine just can't adjust.
I took it back to Walmart after HAVING IT FOR ONLY 3 MONTHS! They let me exchange it for a new one and 3 months later it happened AGAIN!
Now they wont let me exchange it. What is causing this problem and what can i do to fix it......It was not any cable because nothing has been moved or run over, HELP!!
I took it back to Walmart after HAVING IT FOR ONLY 3 MONTHS! They let me exchange it for a new one and 3 months later it happened AGAIN!
Now they wont let me exchange it. What is causing this problem and what can i do to fix it......It was not any cable because nothing has been moved or run over, HELP!!
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Solution #13
posted on Jun 16, 2007
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This is not a solution but an announcement that I'm the nth victim of the same problem. I bought my ilo-32HD last December 9, 2006 and still has the receipt complete with the box and everything inside it. I just listened to my instinct of keeping the receipt with the box "just in case..." My family just moved here in the US from Asia thinking that products/services here are better if not the best. I'm planning to do some of the suggested solutions mentioned in this site (by the way, thanks to all of you who posted your messages. It helped me to see the options), and I'll see what happens.
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Solution #14
posted on May 03, 2007
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Well, I'm now amongst the lucky group of people with this grand problem. I plan on calling Wal-Mart and, in less polite terms, demanding a refund for this faulty product. I bought my TV over a year ago and don't have the receipt, but that shouldn't make any difference considering it is a faulty product that was just waiting to get broken from the moment it left the box. If they refuse me, I'll remind them precisely what I'm capable of doing... including talking to a lawyer regarding a class-action lawsuit. If Wal-Mart doesn't become interested then, one of the guys I know that went to law school just might be. Even though it isn't their product, ilo is a Wal-Mart "exclusive" brand and it makes them look bad.
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Solution #16
posted on Feb 09, 2007
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yes plz post on any word of a class action suit , im another victim of "ilo".ive had to send back 2 tv sets with the same exact problem. it was so bad the first one they sent me was defective straight out of the box. i just recieved my 3rd set not even a week ago and supposedly they switched a processor board inside and now my controller doesnt work so i have to change the channels manually. how i wish i never tried to save a little money and buy that cheap piece of junk. during the wait time i bought a philips 42" lcd with ambilight and no complaints there awesome!
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Solution #17
posted on Mar 13, 2007
I'm a servicer that does work for walmart. These ILO units are brought into the country by several different companies who import them from China, and Korea, and who knows where else. As a servicer, I still can't get them to call me back, or give me technical info or parts. Don't waste your money calling or bringing to a TV tech. We can't get parts or info to even work on them. Take a look at the back of a couple of different models next time your in Wal Mart, and you'll see several different names on the back, but they all have the ILO brand. They are not made exclusively for WalMart. They sell this same trash all over the world. The only thing exclusive is the ILO name they put on it, that does belong exclusively to Wal Mart. Buyer beware!!!!!!
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Solution #18
posted on Dec 09, 2007
same problem as all of you.....and ours is a TV that is almost never used....Locked up yesterday.....
Anything we can do??????
Anything we can do??????
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Solution #19
posted on Feb 28, 2007
This Ilo situation is ridiculous...If you try and call wal-mart they will tell you that it's a manufacturer thing and they can't help you and the Ilo ppl don't answer the phone or return calls. So basically they all know what is going on and they are getting ready to have big issues when everyone starts returning these TV's--Talk about buyers remorse!
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Solution #20
posted on Feb 06, 2007
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I am having the same problem with the channel/source/volume and of course the company claims to have never heard of the problem before me. Even though this is the second ilo I had this problem with. If anyone has heard of a class action suite being filed pleae post it.
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Solution #21
posted on Jul 25, 2007
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Ok....same tv....same exact problem. Purchased the tv in October 2006. Only difference is after a bit the remote (or whatever the heck is broke) will start to work. So, I have the original box, receipt AND I purchased the 2 year service plan. So, I called the number for the service. They told me ILO brand is no longer made. Therefore Wally World will NOT honor a return, trade, or refund. Said a call tag would be sent out within 5 business days. TV will go to a repair shop where they will either repair, replace or refund within 10 - 15 business days. WE WILL SEE WHAT HAPPENS...GRRRRRRRRRRRR. So irritated..........
Will update as this happens.
Will update as this happens.
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Solution #22
posted on Mar 17, 2007
Go to the Better Business Bureau website and file a complaint. We are and maybe if enough other people do the same, something will be done!
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Solution #23
posted on Jan 15, 2007
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I too have this same problem. However I believe that my 32"ILO RC-370C TV is excellent. My problem is this cheap REMOTE that came with the TV. I have been on the WEB for over 4 hours looking for a place to purchase a new remote. I found a good site but they said that this remote was not available. I called but today is Sunday. They did not say that my item was out of stock. However they knew the name of my remote because I just put the remote # in the inquiry box. I called and left my phone number. My ILO is only 3 months old. Maybe you too might want to call. 1-800-736-6837. Because my TV cost $900.00 later they went down to $800.00. I wish you all well.
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Solution #24
posted on Jan 05, 2007
EXACTLY RIGHT!!! PIECE OF POOP "ILO" I had a pixel turn bright red just after the 15 day return policy for wally world. Then to upset me a bit more my remote quit working also.
WAY TO GO WAL-MART WITH ANOTHER HIGH QUALITY ITEM!!! NEVER AGAIN!!!
WAY TO GO WAL-MART WITH ANOTHER HIGH QUALITY ITEM!!! NEVER AGAIN!!!
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Solution #25
posted on Aug 26, 2007
First off...THANK YOU to all of you that posted this! I have had my Ilo 32" since Feb 2007 and the SAME exact problem just started this month! Well because of this site an all of your responses I sent this email to their support:
Hello,
I have the INFAMOUS Ilo 32-HD LCD Television that I have read all the complaints with the same problem I am having (http://www.fixya.com/support/t116588-ilo_lcd_color_hdtv_not_change_channels)
I am also having the SAME problems as EVERYONE who has purchased this TV! I purchased it back in Feb 2007 (not sure on the exact date). Of course Walmart will NOT refund my money nor exchange the TV since it is passed 90 days. I have also read that I HAVE to ship this TV back to you in order to get it repaired...AT MY EXPENSE of course! Well I am not willing to do so. That is NOT acceptable since this many people have been having the SAME problem with this set.
Please either send me the replacement circuit board (I have some electronics experience) with install instructions or provide me with a LOCAL repair service that will repair this AT Ilo's EXPENSE! I should not have to wait 3 weeks to get my TV repaired. Plus TV repair people can't even get the parts to repair this!
If I can not get acceptable service on this matter I will seek an attorney and refer him to the website above with all the other victims of this faulty TV and file a lawsuit.
Thank You for SOLVING this matter IMMEDIATELY!
I will use the information on this site to get legal action taken if a solution is not given.
Thanks Again!
Hello,
I have the INFAMOUS Ilo 32-HD LCD Television that I have read all the complaints with the same problem I am having (http://www.fixya.com/support/t116588-ilo_lcd_color_hdtv_not_change_channels)
I am also having the SAME problems as EVERYONE who has purchased this TV! I purchased it back in Feb 2007 (not sure on the exact date). Of course Walmart will NOT refund my money nor exchange the TV since it is passed 90 days. I have also read that I HAVE to ship this TV back to you in order to get it repaired...AT MY EXPENSE of course! Well I am not willing to do so. That is NOT acceptable since this many people have been having the SAME problem with this set.
Please either send me the replacement circuit board (I have some electronics experience) with install instructions or provide me with a LOCAL repair service that will repair this AT Ilo's EXPENSE! I should not have to wait 3 weeks to get my TV repaired. Plus TV repair people can't even get the parts to repair this!
If I can not get acceptable service on this matter I will seek an attorney and refer him to the website above with all the other victims of this faulty TV and file a lawsuit.
Thank You for SOLVING this matter IMMEDIATELY!
I will use the information on this site to get legal action taken if a solution is not given.
Thanks Again!
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Solution #26
posted on Aug 09, 2006
this is not a solution.to anser your question,yes there is a mis step in your logic.channel change/volume etc. occur between your remote and your TVV or as a response to to your pressing a controal on your TV.
I would have a tech check out my TV.
I would have a tech check out my TV.
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Solution #27
posted on Nov 11, 2006
I've got the EXACT same problem with that same television set..it's got nothing to do with the cable installation or anything that you did to it. This tv is a piece of junk, plain and simple. I've heard that it's made exclusively for Walmart, which should have been a red flag for me before I bought it. The 800# for 'customer service' is a joke too..it's nothing but a voice mail.
As far as any solution for your problem..unfortunately, aside from spending money for a tv tech to come out, there's nothing you can do. I've considered chopping it up into pieces and mailing each piece back to the manufacturer, but I'm not willing to spend the money on the stamps! ;-) I have decided just to suck it up and admit that I made a $800 mistake by buying this piece of JUNK..but it's a mistake that I won't make twice.
As far as any solution for your problem..unfortunately, aside from spending money for a tv tech to come out, there's nothing you can do. I've considered chopping it up into pieces and mailing each piece back to the manufacturer, but I'm not willing to spend the money on the stamps! ;-) I have decided just to suck it up and admit that I made a $800 mistake by buying this piece of JUNK..but it's a mistake that I won't make twice.
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Solution #28
posted on Aug 08, 2007
I, too, purchased an Ilo 26 inch TV earlier this year. As of Saturday, it froze up on me. After going thru the "hoops" required of me, the asst. mngr. has offered to "replace" my TV. With what? I'm about to find out. I've printed off everyone's suggestions and such, to take with me. She's a nice enough person that I believe when I show her the 14 pages of replies and such, she'll take this complaint a bit more seriously. Obviously, Wal-Mart has a SERIOUS problem on their hands. Wonder how long it's going to take for them to get their collective heads out of the sand, to figure that out?!? Perhaps this class action suit is the way to go? If someone starts it, count me in and contact me: tenacity at comcast dot net.
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Solution #29
posted on Feb 27, 2007
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I also got a iLO - 3200 LCD Television. It was given to me as a Gift. It too has recently share the same problems as mentioned above. I have called the 1-800 number for fear it will do nothing. Has anyone found a solution yet? Other than a Class Action Suit. Otherwise my only recourse would be to send take it back to Wal?---- and see if we can get an in store credit. I knew this tv was to good to be true!
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