Question about Epson Stylus CX5000 InkJet Photo Printer
My black ink does not print - the color ink does print. The black ink is full. Any suggestions.
You have to run a head cleaning cycle:
Follow these steps to clean the print head:
Caution: Never turn off the Stylus CX while head cleaning is in progressBlack ink not printing - cp_light_1.gifge it.
Nozzle cBlack ink not printing - im_159_er.gifwith no gaps Nozzle check pattern with gaps
Note: If you don't see any improvement after cleaning the print head three times, turn off the Stylus CX and wait overnight. This lets any dried ink soften. Then try cleaning the print head again.
If you do not use your Stylus CX often, it is a good idea to print a few pages at least once a month to maintain good print quality.
Posted on Nov 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
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Posted on Jan 02, 2017
In case you have removed the empty colour cartridge from the printer put it back it will allow you to print. If the empty cartridge is still there and its not allowing you to print in black ink then you need a new colour cartridge .
Please contact for any further clarification.
Posted on Jan 08, 2009
A part solution is print/properties/maintenance/ink cartridge settings/select black only.
You do initially have to buy another color cartridge but you won'thave to buy another expensive color cartridge again in the future.
Posted on Jan 12, 2009
If you have carried out 4 to 5 head cleans, waited about 8 hours and done another 3 or head cleans doing nozzle checks after each clean (as recommended by the manual) and there is still no improvement then you will need a third party head cleaning solution such as this one:
Other makes & brands are available just google "inkjet head cleaning solution" Hope this helps.
Posted on Apr 03, 2009
Check your settings i=under the Services Toolbox. Also go into printer preferences and see if you can force it to print in black only.
Posted on Apr 26, 2010
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