Question about Dyson Ball DC24 Bagless Upright Vacuum
When I turn on the dyson it runs, but as soon as I step on the release for the power head and push forward the vacuum quits
Posted by Anonymous on
I'm sorry to hear you're having difficulties with your DC24. Your machine is equipped with a safety device designed to shut the machine down if it starts to overheat. This may be due to a blockage - the filters may also need a wash.
To locate and remove any blockages, please follow the steps shown in our online support guide:
In normal use, the filters should be washed at least once a month, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely before replacing them.
This should resolve the issue, but if you need any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can help.
Dyson Online Customer Support
Posted on Feb 13, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The power button is worn out and needs to be replaced. That vacuum is pretty simple. So even if you don't know how to take it apart it shouldn't cost much to have it repaired.
Posted on Nov 08, 2009
My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.
Posted on Jul 28, 2010
SOURCE: im having issues with my
Sorry to hear you're having a problem with your DC14 Animal. You should find the cleaner reclines freely into the vacuuming position when you place a foot on the cleaner head, and lower the handle. If it's not doing this, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US), so we can provide the assistance you need.
Dyson Customer Service
Posted on Jul 25, 2011
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