Question about Kenmore 98702 Stacked Washer/Dryer
Started a wash when it got to spin cycle it just started making a buzzing sound. i took some clothes out and put the lid back down, it filled up again and started making the buzz again. it spins but the motor started making a burning smell.
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Posted on Jan 02, 2017
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.
Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission. It's used as a fail safe device and consists of three parts. Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes. The power from the motor is transmitted through the rubber piece to the transmission.
If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.
See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
Posted on Oct 19, 2009
Could be one of three issues, timer, capacitor, or the most like canidate the motor assm. Usually 90% of the time, its that motor. Those motors are pretty expensive (part number 389248) and you need to replace motor coupler (part number 285753A) when you change it.
Posted on Apr 26, 2009
The electric motor my have failed or a part called a capacitor could be the problem? The capacitor is part of the starting circuit of the electric motor, if this fails the motor will not start therefore the washing machine won't spin or agitate.
Posted on Jun 16, 2009
SOURCE: Buzzing sound
does it ever give an error code? a common problem on whirlpool made machines is the dispenser arm getting caught when changing positions. This part is in rear of detergent dispenser housing and uses a motor and a arm to select detergent/ softner/ bleach/ and fill. you can remove top (screws on back) to watch this.
Posted on Jul 05, 2009
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