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Extension handle wont go nack down in dyson - Vacuums

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Hi there,

I'm sorry to hear you're having difficulties replacing the handle on your Dyson. I'm unable to provide specific instructions for resolving this as you haven't mentioned which model of Dyson you own. However, if you visit www.dyson.com and click 'Support', you should be able to identify your machine from the list - our online support guides may be of use.

If you'd prefer to speak to someone in person, please get in touch with our Helpline by calling free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 22, 2012

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Hi Carol, it's Jack at Dyson.

The issue you've described sounds very unusual as DC24's wand handle assembly should be easy to replace after use. It's worth checking there are no blockages in the wand or hose that could be jamming the mechanism.

Our Support guide may help: http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

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http://www.dyson.com/support/help.asp?article=1519&product=DC25-ALLFLOORS


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http://www.dyson.co.uk/support/dc25/dc25-multi-floor/my-machine-is-not-working/jammed-wand-video


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10_23_2011_4_20_06_am.jpg

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