Question about Dyson DC28 Animal Bagless Upright Vacuum

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I have dyson dc28 animal brush not turning how to fix

Brush not turning cleaned all hair and string from brush still not working

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  • Dyson Master
  • 1,319 Answers

Your DC28 is not an easy machine to diagnose why the brush roll will not turn. If cleaning the hair and dust from brush roll doesn't solve it the first thing to do is replace the PCB. If that doesn't solve it then you need to install a new power nozzle assembly.
These repairs should be done by a qualified technician.

Posted on Jun 03, 2016

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 7 Answers

SOURCE: My Dyson Animal 14 beater brush will not turn.

It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).

Posted on Apr 18, 2009

  • 1 Answer

SOURCE: The brush on my Dyson DC17 Animal does not turn

Remove the plate over the brushbar. Gently clean out debris. Put plate back on,plug in and turn on vac and press brush bar button to reset.

Posted on Apr 12, 2009

  • 3 Answers

SOURCE: Dyson DC14 Brush Bar won't turn

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.

Posted on Oct 10, 2009

  • 127 Answers

SOURCE: stop working. brush was cloged. It there a reset button?

dyson has a built in mechanism to stop it from switching on if it over heats and it takes longer than 10 minutes to reset leave it cool completely then try again if this doesn't work it will need to be repaired either contact dyson or the shop where you bought and arrange to have it fixed

Posted on Jul 15, 2010

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1 Answer

Dyson dc28 roller bar won't spin


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc28

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 25, 2016 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson D28 the brushes will not spin


Start by cleaning all hair and debris from brush roll and nozzle area. If that doesn't solve it you may need a new PCB. If that doesn't solve it you may need a new nozzle assembly.

Mar 13, 2016 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How to remove the brush bar cover


You can download the manual here: http://www.retrevo.com/support/Dyson-DC28-Animal-Vacuums-manual/id/23599ci662/t/2/

Here is the link to the Dyson DC28 support page: http://www.dyson.com/support/dc28/dc28-animal

Mar 05, 2015 | Dyson DC28 Animal Upright Vacuum New DC 28...

1 Answer

How do i clean hair of the brush bar of a dyson dc28 animal ?


if you can cut the hair, use scissors.
if not then you will have to disassemble head and remove brush bar.

Jun 23, 2014 | Dyson Vacuums

1 Answer

Brush will not turn


Clean any hair or debris from the brush roll area. If that does not solve the problem take the vacuum to a qualified professional.

Mar 02, 2014 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Brush bar is not spinning


Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

Nov 20, 2013 | Dyson DC28 Animal Vacuum

1 Answer

Dyson dc25


The brush roller may be jammed with animal hair. If so, it will have to be removed and cleaned

May 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Also te red light is blinking on my dc 28 animal vacuum


Hi Judi, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28. If the red on/off is flashing, this indicates that something may be jamming the brush bar. To resolve this, please follow the steps shown in the video attached. Make sure there are no obstructions in the cleaner head, and carefully remove any threads or hair from around the brush bar.

You may also want to try raising the brush bar one setting higher using the hight selector pad, as the brush bar will shut itself off if you have it set too low for the carpet pile you're cleaning.

If you'd like some further help after you've given this a try, please email us directly at askdysonUS@dyson.com with your contact details. One of our experts will be in touch as soon as possible to run you through some further troubleshooting.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Apr 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson Animal DC 28 brush bar removal


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28's brush bar. I've attached our video which shows the correct way to remove any obstructions and reset the machine, in case this is useful to you.

The brush bar isn't designed to be removable, and attempting to remove it may void any guarantee on your machine. If you would like some further help it may be best if you contact us directly - our experts will be happy to confirm if we're able to repair your machine under the terms of our 5-year guarantee. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,


Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 05, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

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