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The brush bar no longer spins when I turn it on

The bar brush no longer spins when I turn it on. It used to happen when too much hair accumulated on it but it is completely clean nowand still doesn't spin.

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1 Answer

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  • 2,572 Answers

Hi there,

I'm sorry to hear you're having difficulties with your Dyson. I can't provide specific advice as you haven't stated which model of Dyson you own - but if you call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US), we should be able to resolve this issue with some troubleshooting over the phone.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 13, 2012

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Posted on Jan 02, 2017

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  • 61 Answers

SOURCE: brush bar not spinning

Depending on the make and model the belt may be bad or if it has a clutch assembly then it has gone bad.

Posted on Apr 17, 2009

  • 12 Answers

SOURCE: cleaned the brush bar but still not spinning DC14 Dyson

the belt is broke.

Posted on Sep 07, 2009

#1 Taper
  • 1040 Answers

SOURCE: My Hoover pet cyclonic is no longer picking up pet hair

You need to replace the belt that drives the beater bar.

Jim

Posted on Dec 03, 2009

  • 1 Answer

SOURCE: Brush stopped spinning

trip switch wont reset on brush head

Posted on Sep 12, 2010

  • 240 Answers

SOURCE: The brushes won't spin. I

Usually when the brushes won't turn it is due to a bad turbine. Insert a screwdriver into the square hole that the pin on the brush fits into, and see if it turns. If it is seized up, the turbine assembly will need to be replaced.

Posted on Jun 28, 2011

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1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Beater bar only spins when vacuum is locked & upright.


    Your belt is probably stretched and can't turn the brush when it's on the floor. Replace the belt at least twice per year.

    Feb 23, 2016 | Bissell Pet Hair Eraser Bagless Vacuum

    1 Answer

    Why Dyson dc39 brush bar won't spin


    Remove brush bar cover...is the belt broken, cut or stretched to the point of being ineffective? Is the brush bar full of hair or string?
    Pull the belt forward...does the pulley spin? Turn the cleaner on
    and see if the pulley spins...if it does I think a new belt will be needed.
    Be sure to buy the right one.

    Regards,
    Dennis


    .

    Aug 18, 2014 | Dyson DC39 Animal canister vacuum cleaner

    1 Answer

    Brush bar is not spinning


    Common causes of brush roller failure are belt breakage and clogging. If this is a Dyson animal vacuum, you may find the brush roller is so clogged with hair that it cannot rotate. The solution is to remove the brush roller and clean it thoroughly, particularly inside the end caps where hair accumulates. It is unlikely that an entire animal was ingested.

    Nov 20, 2013 | Dyson DC28 Animal Vacuum

    2 Answers

    Miele brush bar not spinning


    Either the touchpad is defective, or the motor is bad.

    May 11, 2012 | Miele Vacuums

    1 Answer

    My hoover spin brush steam vac brushes wont spin


    Unplug vac turn it over and check for belts that drive the brushes
    They are located at the very end of the brush They are probably missing
    or they snapped and sitting in the housing somewhere. If you ar mechanically inclined not very difficult to replace. While you are at it clean all the hair and fibers that usually accumulate around the brush bushings
    That is usually the culprit that wears down the belts
    have fun

    Feb 06, 2012 | Hoover Vacuums

    2 Answers

    The brush on my Electrolux Versatility will not spin. You can spin it by hand, but the motor will not spin it.


    Hello, W/D here.
    Since the brush will not spin, but the motor works, either the belt has come off of the motor shaft, the belt is worn past it's useful life, or the beater bar has seized.
    1. Turn off the power (unplug).
    2. Remove the bottom plate. With the plate off, use your finger to test the tension of the belt. It should be tight, and roll when you roll the beater bar by hand.
    3. Remove the beater bar and belt. Inspect the beater bar, particularly by the bearings. Remove any twine, hair, etc.
    4. Inspect the belt for abnormal wear. If there is any significant wear in the belt, replace it.
    5. Reassembly is in the reverse order. Place the belt on the beater bar. While holding the beater bar close to it's position, place the belt on the motor shaft. Rotate the beater bar bearings to their proper position and install the beater bar. Replace the cover plate.

    Best regards, --W/D--

    Jan 29, 2011 | Electrolux EL8502 Versatility Bagless...

    2 Answers

    My Hoover pet cyclonic is no longer picking up pet hair


    You need to replace the belt that drives the beater bar.

    Jim

    Dec 01, 2009 | Hoover Vacuums

    1 Answer

    My dogs hair often accumulates in the spinning rod


    Try spinning it by hand with no belt. If it is tight, dismantle the bearings at the end and clean out the hair . If it is loose then the problem is likely that your belt has stretched, Buy 2 genuine belts and keep a spare on hand. For best cleaning results , replace every 3- 4 months ( broken or not) , if you have a lot of pet hair

    Nov 08, 2009 | Royal 5300 Upright Vacuum

    4 Answers

    Ratchet noise, beater will not turn, belt not broken, in carpet mode the Dyson d07 makes huge ratchet noise and the belt will not turn the beater brush.


    Ok, so I had the same ratching noise and took the advice of many sites directing me to clean the brush. But like most I cleaned the brush and the noise continues and the brush does not spin. Reluctant to take it to get serviced I dug a little deeper and now it works just fine. This is what you need to do as removing any hair from just the brush part will not be enough.
    Remove the entire brush bar from the bottom of the Dyson, this means pulling the bar out of the drive belt. This is not to difficult just use a little muscle as the belt will stretch. Once the bar is out grasp hold of the two plastic end caps on the brush bar which the brush bar actual spins in. These two caps are connected by a slim metal rod which runs through the brush bar. Place one hand on each side and begin to twist and pull until one of the caps comes off. Once the cap is off of the one side you can pull the other cap from the other side through the brush bar as this cap will be the one attached to the slim bar I mentioned above. If like mine you will see a ton of hair wrapped around these caps and inside the ends of the brush bar. Clean them out as best as possible.
    After you clean it out, run the cap with the rod back through the brush bar, attach the other cap and twist and push together. Make sure the caps lineup which each other just like they were when you pulled it out. You'll notice how much more freely the brush bar spins between the two caps then before you cleaned it. Now, pull on the drive belt and feed the brush bar back through and attach as it was to begin with. This did the trick for me.

    Apr 25, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

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