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Wireless Mouse Stopped Working with Laptop

I have been using a Logitech wireless mouse for a little under two months now with no problems. However, a few days ago the mouse just stopped controling the pointer on the computer. I have replaced the batteries and have tried reconnecting the mouse, but nothing seems to fix my problem.

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  • Steph0679 Oct 25, 2008

    I've tried everything to get my mouse working again but it won't! I can plug in the driver and it lights up and then a box pops up and says that the device is unknown and I can plug the mouse in also and move it around and the lights blink and everything but the pointer on my screen won't move! I've tried everything from going to the Targus website and downloading new software and everything, nothing works! Help please, it's hard to do my work without my mouse working!

  • saginawscott Dec 23, 2008

    my wireless mouse lights up and the usb port plug in thing lights up as well and the comp. makes a sound when its pluged into or removed from the usb port and i also have hit the connect buttons on each but the the pointer will not move


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Try the reset buttons

Posted on Oct 24, 2008

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My logitech wireless mouse stopped working. I

Turn the mouse over. There is a battery cover that needs to slide to open. Your mouse should take 1 AA alkaline battery. Also there is a recesssed button on the underside that you you can press (with a pen tip or paper clip to reset the mouse). Either the new battery or the reset should solve your problem.
Please rate this solution. Thanks.

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I supposed to buy my own wireless mouse but friends told me that they have similar problem with yours. I don't know why wireless mouse is easy to dispose. If I can buy one, and find problem the same as yours, I will try to reconnect and fix it. For now, my advise is try to connect to another computer set if it goes. If it doesn't then purchase another one of quality model.
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This is sort of general but it just may help.
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Logitech cordless devices are designed to always achieve at least 4 feet of good signal. Generally speaking, if you ahve the green light on the connect unit and the batteries are good on your actual mouse then it should work when you perform the synchronization procedure in the manual.

If it is still not working after you re-perform that you should consider relocating your laptop to try again from another environment (any electronic or electrical devices like zip drives, cd drives, etc can cause interferance). try it on a non metallic surface and if possible even try elevating the connect unit a few inches.

If it's still not working, uninstall and reinstall the drivers for your mouse and try again. If after all that it is still not working it's probably a hardware problem and you should contact logitech support for a possible warranty item replacement.

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