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Wireless Mouse Stopped Working with Laptop

I have been using a Logitech wireless mouse for a little under two months now with no problems. However, a few days ago the mouse just stopped controling the pointer on the computer. I have replaced the batteries and have tried reconnecting the mouse, but nothing seems to fix my problem.

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  • Steph0679 Oct 25, 2008

    I've tried everything to get my mouse working again but it won't! I can plug in the driver and it lights up and then a box pops up and says that the device is unknown and I can plug the mouse in also and move it around and the lights blink and everything but the pointer on my screen won't move! I've tried everything from going to the Targus website and downloading new software and everything, nothing works! Help please, it's hard to do my work without my mouse working!

  • saginawscott Dec 23, 2008

    my wireless mouse lights up and the usb port plug in thing lights up as well and the comp. makes a sound when its pluged into or removed from the usb port and i also have hit the connect buttons on each but the the pointer will not move

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Try the reset buttons

Posted on Oct 24, 2008

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If it is still not working after you re-perform that you should consider relocating your laptop to try again from another environment (any electronic or electrical devices like zip drives, cd drives, etc can cause interferance). try it on a non metallic surface and if possible even try elevating the connect unit a few inches.

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