Question about Emerson Microwave Ovens

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My microwave oven makes a terrible noise when it rotates. 700W MW8871W/B

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

For more help from Emerson visit here or get help using your appliance at 1-800-898-9020. Get help locating a servicer or parts at 1-800-695-0098.

Emerson parts are distributed by Fox International and their number is 800-321-6993. Or you might try e-mailing researchdept@fox-international.com

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 24, 2008

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