Question about Rancilio Audrey

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Steamer nozzle not working

I have a Rancilio Audrey and the steamer nozzel is no longer working. Nothing comes through at all. Is there anything i can do to fix this problem myself?
Lisa

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  • 137 Answers

  1. take a piece of wire and clean steam pipes holes than try it
  2. check the termofuses and steam swich

Posted on Mar 31, 2009

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Posted on Jan 02, 2017

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Is the burner coming on? Check all the steam line and nozzels, they tend to get clogged up with calcium from the hard water.

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The steamer dosen't work at all. When the knob is


First you should remove the end tip of the steam hose and try to clean the steam holes with a pin. The steam should come frealy withou the end tip. If not then you shoul desasemble the steam tap , clean it and put it back together. The problem is only caused by dry milk or milk with chocolate. Even if you manage to have some steam then the problem can be solve by using the steamer warming just water in a glass and leave it all nigh long inside the boiling water in glass this will meld the dirt and will gos away.

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Francis francis x1, blocked steamer


Pour in a solution of 50% distilled white vinegar and 50 % water. Set the steam wand knob to a water setting, and run the solution through there. I would suggest letting a small amount of the vinegar/water solution drip out, then cut the machine off for about 20 minutes - allowing the vinegar to thoroughly soak and decalcify the insides. After 20 minutes, let the remaining vinegar/water pour through.

If the problem persists, Francis Franic is now owned by illy - 1-877-469-4559
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4 Answers

Heats up and produces steam but the release button does not open the flow of steam.


To remedy this, I did the following:
1) Removed screws from: a) Lower area of handle (1 screw), b) Top of steamer, under round rubber flap around fill hole (2 screws), c) Front of steamer where nozzles attach (2 screws)
2) Removed back of handle, top of steamer, front of steamer where nozzles attach 
3) Once all parts are removed, you can see a brass button that is pushed by the trigger
4) Using a needle-nose pliers, grasp and rotate the button several times in both directions (you may hear it cranking against the interior spring). Do this until it turns fairly easily with the pliers.
5) Once this is done, you fill find that the brass button can be very slightly depressed with a bit of force. You may also need/want to unfold a large paper clip to push into the nozzle hole to help unsticking the brass button (not sure if that helped in my case, but it was something I tried along the way). When the brass button moves in and out (again, it won't move much), the steam release mechanism is unstuck!
6) Reassemble all parts (everything snaps back neatly into place).
This worked for my unit!

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