Question about KitchenAid KSRS25IL Side by Side Refrigerator

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Ice Maker froze up and stopped working, defrosterd the icemaker and it refilled on its own but would not eject the ice cubes. Called service man and he replaced the icemaker that would not work, made a second service call and replaced the icemaker again. STILL does not work. Won't auto fill, manually filled the ice maker but still will not eject ice cubes. Tried to call Kitchen Aid Tech services and that is useless. Does anyone have suggest or a possible solution, the unit is only two years old. Thanks

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Re: Ice Maker froze up and stopped working, defrosterd...

Charles, these models have a habit of the inlet tube freezing over. Make sure the black tube feeding the trough is clear. You may want to disconnect it from the back and see if you can blow through it. I use hot water in a baster to clear them all the time. Another thing is to check the optics. When opening the freezer door the red optic light on the right should flash 2x with a pause repeatedly. When you close the left hand emitter flapper the light should stay on. If it does this your optics are good. Because of these optics the new ice-maker has to be jumped started into a cycle. Once started you can monitor the fill. back.

Posted on Aug 09, 2006

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Re: Ice Maker froze up and stopped working, defrosterd...

It may be just a little too warm in the freezer. Get a cheap refrigerator thermometer (like this one ) and measure the temp. in the freezer. It should be at 0*F or below. quote: Won't auto fill -- I'm not sure about this one. Sounds like a new problem created by the service man. Was the same person out there both times? Hope this helps, APP tech

Posted on Aug 09, 2006

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